Avis Car Rental Towson is a well-known car rental brand that is renowned for its exceptional customer service. The facility is praised for its outstanding service, with staff members such as Pablo and Julia going above and beyond to assist customers in a timely and courteous manner. Customers have consistently reported positive experiences at this Avis location, with the vehicles generally being in good condition and driving well. However, some customers have noted minor issues, such as braking pulsation and incomplete cleaning of the vehicles. Despite these minor concerns, the overall feedback suggests that Avis Car Rental Towson is a superior option compared to other Avis/Budget locations. Notably, the facility has been praised for its ability to help customers in emergency situations, such as when a customer was stranded at the airport and was able to secure a rental car through the prompt assistance of the staff. This level of customer care has earned Avis Car Rental Towson a reputation as one of the best Avis locations, with customers expressing their deep appreciation for the exceptional service they have received.
The best AVIS I’ve ever been to. Pablo is outstanding and always takes care of you. It’s a small Avis location so please be patient with them and if they aren’t at the kiosk, just give them a call on the number at the counter and somebody will come take care of you. Great Avis location.
July 2024
I have always had outstanding service at this facility. If there is a minor problem, it is taken care of with courtesy and in a timely manor. They are far superior to any other Avis/Budget I have encountered.
January 2023
Excellent service, fantastic vehicle and competitive prices.
