I arrived at 10:00 AM on Saturday 1/8/22 for a scheduled car pick up. No attendant was on site. The hotel staff were not helpful. No accountability. Other customers had been waiting for 2 hours. I promptly left and went to the Enterprise at the BWI rental car facility and got a car cheaper with a 5 min checkin process.
October 2021
Very clean/nice pick up location, the person behind the counter was very helpful and friendly. I will recommend this place and will use again if needed.
May 2021
The guy at Avis/Budget in Towson by the Sheridan is a liar and a thief! Don’t go there! He told my wife one price and charged double after we committed to the deal.