Build-A-Bear Workshop in Towson offers a fun and memorable experience for all ages. Visitors can create their own plush toys by choosing outfits, adding sounds, scents, and recording custom voice messages to make each furry friend unique. The store also hosts parties, making it an ideal place to celebrate birthdays, office events, or community gatherings. Every party includes a personalized furry friend, a special Heart ceremony, and fun games, with staff ready to help make the event special. The staff, including individuals who go above and beyond, are friendly, helpful, and attentive, creating a welcoming atmosphere. Customers appreciated the warm greetings and assistance, even from staff members who took extra steps to ensure memorable moments, like providing passport stamps or making special stickers. Many visitors, including families with young children, enjoyed their visits, describing their experiences as the best trip ever and highlighting the childlike wonder they felt. The staff’s kindness and the store’s engaging activities left a positive impression, making Build-A-Bear Workshop a favorite spot for creating special memories and celebrating special occasions.
Dejahe made our experience so great! She helped the kids pick out their bears and was so nice. We live an hour away, so going to Build-A-Bear is a big deal for us with little kids. Best trip ever:)
March 2025
The girl with the long braids (I'm sorry I forgot your name!) was incredibly sweet. I'm 32-years-old (and painfully anxious around new people), but both my partner and I felt a lot of childlike wonder purchasing our new fluffy friends. It was the highlight of my day. Give my girl a raise.
February 2025
We went here today with our 3 year old daughter, and she put her pacifiers in the bear. The workers were so friendly and sweet to her! One made this sticker for her. I wish I could have gotten her name, but it was a big moment for our daughter and this meant so much!