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November 2024 by Himi Sonya
Me and my fiancé stayed over a span of 2 weeks straight due to moving . we spent sooo much money with them . And everyday there was a different problem . I was itching and had rashes not understanding why I thought it was my jewelry or laundry detergent comes to find out I was sleeping in rooms with bed bugs huge bed bugs that was hiding under sheets there was roaches everything but only come out when we turned the lights off . We changed rooms almost everyday with it being a different problem . the entire time! roaches would crawl all over the bed and I used the toilet and a roach crawled towards my area. The AC smelled like strong piss and the hairdryer caught on fire literally when I turned it on to use it . The windows had mildew and the front desk was no help. They sent me to rooms that weren’t flipped or touched and then told us we had no other options after putting us in a dirty room with a toilet that didn’t flush no Wi-Fi and the sink was stopped up along with the tub no maintenance man was sent to fix after being told they would . Housekeeping walked in on my boyfriend naked because they pushed the door open when we were in there because they wanted all of the dirty towels not knowing they were still clean and even after me telling them they proceeded to knock on my door when I got a do not distract key on it . Housekeeping knocked on my door back to back even after being told I was not checking out . Housekeeping man was sitting in a chair directly next to the side of my door made me uncomfortable The next day I booked another room and left to handle business thinking everything was fine but that clearly that was not the case when I came back to the room to enjoy it all of my things were taken from the room and I was not notified. Everything !! I had $100 worth of food in the fridge that I’m sure they stole because they only gave me back a certain percentage of my belongings like my book bag and clothes . My food was not given to me I had $350 worth of hair they threw away. My makeup which is on brand fenty and Mac was also not in my belongings that they packed . I had weighing scales and so much more that I did not have packed up from the room my things was everywhere and I’m sure they took them as well I have so much more I had that I can’t even remember is gone due to them just doing what they want and not notifying me with the number that was on file . I know they picked what they wanted to throw away and keep they stole. I watched a housekeeper give a fan and totes to the front desk worker that was staying in a room there then tell her be quiet . She took it not even knowing who’s it was!! I was told I was on the no rent list and nobody ever explained why the dark skin guy at the front desk was very rude . Nobody in the hotel ever gave us a reason that we were put on the no rent list this what they did instead and then told us we can’t get anything back and that’s all that was in the room and didn’t let us check instead they actually called 4 police officers truck to force us to leave without our things . Worst hotel ever!!!!! Do not book they only care for themselves and they steal too many bedbugs and roaches only good thing is the cheap prices!! It’s trash left everywhere outside the rooms
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November 2024 by Aretha Woodly
The rooms that I was given through Booking.com were relatively nice. Despite the negative reviews, its actually quite comfortable. I have all I need such as clean bed, tv, microwave, & fridge. I have nice couch and desk area to work from. Only thing I think can be better is repairing and cleaning area around the motel/ hotel rooms. It makes property look rundown & abandoned. I like that it is Pet friendly too.
Nearby activities: A lot of food options, liquor stores, & shopping store.
Safety: Haven't seen any shady looking people or deals going on. I walked to my vehicle to get items out at night & didn't feel danger.
Walkability: You can actually walk to some restaurants & shopping areas if you don't want to drive or lose parking space.
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October 2024 by CHARLIE GADDY
Horrible, nasty should be out of business. More like a cheap roach motel
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October 2024 by Nina Solum
The chech-inn was not completed because the attendant said she had no cash register until the next attendant came on shift. Very unprofessional business.
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October 2024 by MARIO HERRERA
When I arrived for my flight that I booked as a non-smoking one, they changed me to a smoking one and even the bathroom had cockroaches ? terrible. I asked for my refund and I had to stay in my car because I couldn't find another hotel at that time and I looked for about 6 hotels but there were no rooms.
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October 2024 by Donnell Robinson
I recommend no one stay at this hotel it has roaches bugs and mouse’s and me and my lady was having a conversation and Ty e police got called is was not no physical contact just talking and I ask to speak to the manager the security guard going say I can’t go to the front desk and talk to the manager to explain that it was a misunderstanding then the Wi-Fi there is bad I wouldn’t suggest a hotel like days on 8712 loch raven blvd
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October 2024 by We are the Young’s forever
I reserved a king size bed. They do not have any rooms here available with a king size bed that has a refrigerator. So I had to downgrade to this crap room with double bed. I stay in hotels four days a week and if I owned this hotel, I would be embarrassed to even have anybody stay here. If I had hours left to drive legally, I would leave and get my money back.
It’s ABSOLUTELY disgusting. There is a USED bandaid by the toilet paper roll. USED towel in the bathtub. Cigarette burns all over the tub. Doors don’t shut on cabinets. No blanket on the one bed. AC making awful noises.
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October 2024 by LaDonna Jones
The worst ever!!!!
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October 2024 by Cornell G
Rats all in the rooms furniture and bathroom where terrible.
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October 2024 by Charlene Mccoy
Never stay at this hotel because it is rat and roach infested. The place is uncleaned. Roaches are in your room and rats are running around and posted all over the place. TAKE AN EXTERMINATOR with you if by any chance it is the only hotel available when needed
Rooms: Again roach infested
Nearby activities: No nearby activities
Safety: A big safety concern because of the rats
Walkability: Never walk outside because the rats are waiting for you
Food and drinks: No food available
Noteworthy details: Do not go to this location
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October 2024 by Cynthia Richardson
This location is outdated and unclean. I DO NOT RECOMMEND BOOKING HERE, you will regret it! DO NOT STAY HERE! The condition of this property is not fit for a homeless person! Renovation is in order…DO NOT BOOK THIS HOTEL; AGAIN I SAY, DO NOT BOOK!
The only positive comment that I have is that the clerks did their job!
Noteworthy details: This place should be condemned!
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October 2024 by Chantelle Mattison
They have roaches. Wasted my money and didn’t enjoy my stay.
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October 2024 by Ella Cooley
Rooms: Room all need to be renovated. Had mice and flies and gnats. Changed room alittle better but still need to be renovated I'm glad I brought my bleach and cleaning supplies with me. If u end up going and get a Jacuzzi get the one in front of the hall they rent out on the lower level. I will not return.
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October 2024 by Henson Smith
It sounded like a rat was coming through the wall. Constant squeals throughout the night!
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October 2024 by Shasta Jones
The Jacuzzis are broke in the rooms. They have rodents. It is very dirty. Ask for A broom to sweep the room myself because it was not swept and was told they didn’t have one. They also no Longer have breakfast. The parking lot for the guest park in are very shady but if you park in the front, you might be OK.
