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March 2024 by Jordan Bosley
Lynne is great always professional and knowable, couldn’t ask for a better manager
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March 2024 by John RZ
Storage management was very polite and helpful.
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March 2024 by Michael Oni
Amazing customer service.
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March 2024 by Jacque Lyles Harris
Great place to rent a storage unit. The facility is clean and very secure. Great staff—always professional and responsive.
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March 2024 by Renee Copeland
Rented a 10 X 10 spcce very clean and well lite with plenty of lighing and the staff was very professional. If every I need to rent a Storage Space again I would definitely rent from Extra Space.
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March 2024 by L Dee
The facility was clean and well kept and setting everything up was quick and easy. Staff was kind and helpful. Great experience
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March 2024 by Terese Johnson
The atmosphere was very pleasant, clean and inviting. They were very informative, patient and customer oriented. I would definitely refer family and friends.
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March 2024 by Elena Prezioso
Thank you Lynne and Stacey, you were both very helpful in assisting me to rent my unit at 1 W. Joppa Rd. It was clean and the elevator large as promised. My moving in was seamless and a great experience. I look forward to staying at your facility. Job well done.
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March 2024 by Timothy Gunn
Super helpful and really appreciate the team that assisted through the process.
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December 2023 by Kenny French
The team at Extra Space storage in Towson (1 Joppa Rd.) really took care of me and my belongings while stored at that location. I stored my items with the location for over 4 years and never had any issues whatsoever. The manager was really nice and personable, which you don’t tend to see a lot at other locations. First-class service all the way!
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December 2023 by Marie Wicks
I took a dry run to see the building and the space to determine if I was able to fit in my storage bins. Rosa and Lynn were very helpful and assisted me in setting up my account and obtaining my code. They helped me do all that I needed and answered every question! I am looking forward to working with them and am confident about setting up my property at their facility! I am more than pleased with the customer service they provided! I am just starting out with them, but I truly believe that I made a great choice in this facility! Well done and Thank You so very much!!!!
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December 2023 by Sean Gunn
Tremendous spot. Clean. Convenient. Multiple points of access. Climate controlled. No dumpster is unfortunate however the ease with which you can load up your vehicle from the lower level is a decent trade off. Every issue I’ve had personally has been resolved quickly and by friendly staff who are willing to help.
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December 2023 by Hi There
Lynne has been absolutely incredible in assisting me. I just rented a unit, and decided to change the size days later… was a painless process and she went out of her way to help address my concerns and questions. I’m looking forward to “moving in” this week, knowing I can count on my things to be well looked after and in a good place here!
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December 2023 by Connor Clayton
Lynne made the process of getting a unit as quick and easy as possible. She supplied a competitive rate that beat out the competition. Very helpful. Would suggest anybody in need of storage in the area to look nowhere else
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December 2023 by Monica
I had my things stored at ESS for a lot of years and just moved out last week. It was a good experience, the facility was clean, and customer service was very good. The rental cost was too expensive for me to stay any longer.
