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October 2023 by Steven Southworth
Absolutely the best service. I was greeted by Eric and check in was great. He actually listened and that kind of customer service is rare today. They quickly diagnosed the problem and repaired it in a timely manner. If you want honest, competent, pleasant auto repairs Hollenshade's is your go to. Thanks to Eric, John, Tim and Tom for guarding my laptop.
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October 2023 by Ken Witts
I made an appointment for my Honda A13 service. I arrived at 7 and was out by 8:30. Everyone there is so friendly and efficient. The price was very reasonable.
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September 2023 by Devyn Samios-Uy
My dealership that I usually go to for my oil changes and tire rotations weren't able to get me in until almost a month later! I couldn't wait that long, and went to Hollenshade. They were able to see me same-day. The front desk was friendly and helpful. After the service, I was informed that my oil cap was not full on and was leaking oil due to poor and negligent service (from the dealership). I was absolutely surprised and they were able to attach it full and securely after the oil change and tire rotation at no additional cost. Needless to say, I will not be returning to the dealership and will only come to Hollenshade from now on. Great, honest, and professional work.
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September 2023 by Adam Beck
The team at Hollenshade's are great! Always open up early to make it easy to drop vehicle off. Always follow up with status. And always honest.Services: Transmission
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September 2023 by Ethel Sutherland
They are very honest and extremly trustworthy. Their mechanics know what they are doing and complete the work in a timely fashion. You can't go wrong by taking your car to Hollenshades. Additionally, the guys manning the desk are always friendly.
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September 2023 by Farin Kamangar
I have been a customer of Hollenshade's Auto Services for the past 6 years. They are competent, honest, and people whom you can easily trust. I have been very satisfied with the shop.
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August 2023 by Alex Alvarenga
Honestly, one of the most honest and straightforward mechanic shops I have ever found. Great service, they care about their customers, work with them on any issues, and don't nickel and dime you. The price is the price, and at this location the price is right.
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July 2023 by Sue Payne
As I was leaving town for a trip my tire pressure light came on. I stopped at Hollenshades and they were extremely busy, many cars to be serviced. I spoke with Tom and he immediately had one of his mechanics check my tires even though they were so busy. All went well and I was back on the road quickly. They are the best with customer service, honesty and quality expert service. Hollenshades is where everyone should be taking their vehicle.
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June 2023 by d s
Professional team who communicate clearly to capture symptoms of car problem and explain the fix. Affordable. Talks to women and young ladies with respect, never talking down. A joy to work with. Make an appointment because they are BUSY.
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April 2023 by jamie shreves
I most recently had my EVAP canister replaced due to failed emissions test. I have used Hollenshades many times from oil changes to other more expensive repairs. My car is 21 years old and still runs great. I appreciate the honesty of the service managers and mechanics. 100% trustworthy!Services: Exhaust
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March 2023 by Richmond Laney
Brought car in for MD safety inspection, they did a great job. No trying to inflate what needed to be fixed like I think other places have done. I picked up the car and scheduled drop off a week later to get the needed repairs done. They had the parts on hand and were quick with the repairs. Great service highly recommend. The night drop off option is great stopped by after work hours the day before scheduled work and had full confidence with the pre-scheduled they would get to the car early and have it done the same day after open. Will definitely go here again for repairs.
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March 2023 by Trevor Swart
Wow! Where to start? Exceptional all around!First time not using a dealership.Audi was towed in with front lower control arm concerns, severe front brake issues, needing an oil change, and driver side rear tire flat.I was called the next day after having it towed in with honest and positive feedback about the car. front lower control arms were not the cause of excessive vibration at highway speeds, it was the brake issue. They did not try to sell me on the control arm bushing repairs. They gave me an honest timeline of when to get them repaired and what the expense will be to save up to. The amount for front brake pads, rotors, calipers, hoses, and fluid exchange came in $2,000 UNDER what the dealership wanted. Hollenshades not only did an amazing job on the repairs but they were unbeatable on cost. Dealership was $160 for oil and filter change. Hollenshades was $80.00 for oil and filter change with the same oil! Amazing! Also, there was no fluff-n-stuff from Hollenshades. Honest hard work.Dealership quoted nearly $3500.00 for all the work that Hollenshades did for 1/3 of that. Dealership also attempted to add junk into it that wasn't truly needed.Towed in Tuesday night, diagnosed and repairs beginning Wednesday, had back on the road Thursday midday.This was my first time away from the dealership. I will be happily returning for remainder work as well as all future servicing needs.Services: General repairs & maintenance
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February 2023 by Jem Natale
I am so glad Hollenshade's Auto was recommended to me. They resolved a squeaking and chirping noise that began after taking my car to a shop in my neighborhood. Most importantly I can trust them and I will happily make the trip to Hollenshade's from Medfield for all my car needs from now on!Service: General repairs
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February 2023 by M
Hollenshade did nothing to my car, except inflate the tires which they did not charge for. There was many problems with my car that I understood but they didn't even bother doing an oil change which I asked for, they stated something like it would leak anyway, understandable, what was not understandable was they did not replace my right rear light, they gave no explanation to this whatsoever. They don't know how to deal with older cars I've had more success down south near beach areas where they know how to handle rust. They also said they would give me a contact for replacing my key, they also did not do this. Waste of time
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January 2023 by Eric Baum
The phrase "ad populum" is a Latin phrase meaning "(appeal) to the public (or community)." Typical ways to express this fallacy will be familiar to anyone who watches television commercials: "the most widely sold..." or "America's favorite...". I think of this whenever I see a company with loads of great reviews. I was skeptical since Hollenshade has so many great reviews. Brian is the service person I interacted with. He's got a very dry sense of humor, which can come across as a bit snarky (and maybe some might think he's being a j***** but he's very funny! These guys got my work done quickly and my car runs even better than before. They do honest and good work. They are not the cheapest but you know you're getting a quality job done. I don't put this much effort into many reviews but this one is important - Hollenshade's is my now go-to mechanic.
