Kitchen & Bath near Towson, MD

“Initially I didn't recognize this address. But when I reached I realized the it is same place where toys r us store was there.

Big place with lot of options to choose. I liked it.”

“Paco was wonderful! He and his coworker efficiently fixed two issues for us. One related to our new stove and one related to a new ice machine that was improperly installed previously. Thank you Paco!”

“We have been Gramophone customers since we built our house in 2004 when they were asked to wire our new house for Audio/video/internet and security. They also installed and have maintained /updated all electronic equipment through the years.
So, when we needed to redo our kitchen and finish a wine cellar, we looked to Gramophone Design Center for help.

From our very first meeting our experience with the Design and build Team has been outstanding. They made us feel very comfortable and listened carefully to what we were looking for.
Stephanie our designer very quickly captured our vision and drafted the outlay and look for our new kitchen that we just love. She also helped us choose the materials including cabinetry, hardware and flooring that matched exactly what we wanted.
The new space outlay is just perfect and much improved from our old kitchen (designed by the original house builder).

The demolition and construction crew did a superb job in making Stephanie’s and our vision a reality.
They are highly skilled craftsmen who paid meticulous attention to every detail of the construction process. This shows in the finished project.

The contractors Gramophone uses (plumbers, painters, tile installers, stone masons etc.) are highly skilled professional people who also provided excellent workmanship. We could tell that Gramophone selected them very carefully to make sure that they matched the high quality standards Gramophone brings to every build project.

We worked with Steve as project manager and Karl the on site point person. He is an outstanding craftsman, easy to work with, and a good communicator.

Nick, the CEO was a pleasure to deal with. He was extremely responsive to any questions/concerns we had and made sure they were quickly answered to our satisfaction.

We received weekly updates of what had been accomplished that week and what was scheduled for the following week. I found this very helpful to see how the project was progressing along and if there were any issues with delivery times of supplies or appliances.

The Wine Cellar project also was done by the same team and again they delivered exactly what we wanted. Stephanie again was the designer who captured our vision and brought it to fruition flawlessly. The demolition and construction team executed the project with the superb craftsmanship and attention to detail we saw in our kitchen. They made sure to always maintain the construction site clean/uncluttered at the end of the day.

I must say that both projects came in RIGHT on budget at completion, as it was quoted to us on one of our initial design meetings for the projects.
There were no “hidden costs” or “budget surprises” at completion.

We would HIGHLY recommend Gramophone for any build/remodel project you need done at your home. They are in our opinion, the best design/build company in the area.”

“First time at the store, and I will be back! Amazing customer service. Joe was extremely helpful and patient. I couldn’t believe how easy it was to pick out products for my shower renovation.”

“I came in to purchase Christmas decorations for my company's lobby. I approached Ginna to get some decoration ideas. She was amazing! She spent over an hour with me helping me to group things and encouraging me to go with my gut. She did this between many other customers asking for her assistance, and always with great attitude and pleasure. She went above and beyond and her help was greatly appreciated. The same goes for Jenn. When I checked out she wrapped everything for me, took my 2 overflowing baskets of treasures to my car, and helped me to load it all. I’m so grateful to these ladies! Home Goods is blessed to have such hard-working, pleasant employees.”

“Baltimore Kitchen & Bath did a wonderful job for us recently with replacing our entire kitchen. Scott Krul was our salesperson and he was terrific. Scott always did what he said he was going to do and followed up on all aspects of the job. The quality of the cabinets and counter tops were first class. Scott’s help in the design of our kitchen was also terrific. We are very pleased with the outcome of our new kitchen and we would highly recommend them to anyone.”

“Depending on who's working, the service can be great or you can get outright ignored. Price jump caught us off guard because we are on the contact list...no contact.”

“We, wife and the cat, get a lot of deals here. Usually, we are getting brownie-brittle. And sometimes we get cooking devices.

But windshield wiper blades and more are ar an amazing price!”

“I highly recommend O’Hanlon, they are excellent at what they do. My new kitchen and bathroom look and function wonderfully. My experience through the renovations was the best I’ve ever had for any renovation we’ve done through the years.”

“**Update**
Leah from Ferguson Hunt Valley contacted me and refunded the return fee, as well as coordinated with the experts to source the correct materials to finish the project.
*Original*
I purchased a bathroom vanity, Wyndham Collection WCF2929-60D-VCA-M58 with Carrara Cultured Marble Top. It only comes with one side splash but my project needs two. I didn’t want to errantly order the wrong item so I went directly to their customer service, online, and spoke to a representative. He looked at my order and provided me with a direct link to purchase the Avanity SUT22-SS in Carrara White. Upon arrival, discovered it was too dark and too thick in comparison to the Wyndham version. Called and spoke to another representative to process the return label, yet I am penalized and pay the shipping fees from their error? He also said his colleague would give me a call the following day after 2 pm to coordinate ordering the correct piece and that never occurred. Not to mention the time & cost of my contractor that was working the project, who’s now on hold until Ferguson can hold their inventory & customer service accountable.Very disappointed.”

“Hi everyone out there. My name is Cathy from Blue Star home Warehouse. We just bought this in August of 2021. come visit at 5200 Glenn Arm Rd. Glen Arm, MD 21057. anyone can come here. We sell flooring. Kitchen cabinets we have designor that can talk to you by zoom/phone to design your Kitchen. tubs, tile ceramic, porcelain, natural stone, subway tile. vanities. and we also are contractors to install . Bathrooms, Kitchens etc. Give use a call or just stop in. Rehabbers welcome. 410-510-7435.”

“I had the pleasure of working with Josh on a few kitchen projects, and I couldn’t be more impressed. From the start, Josh brought a professional yet personal touch, guiding my client through the design process and helping them choose the perfect cabinets to suit both their space and style.

His eye for design and attention to detail truly elevated what began as a simple kitchen concept into something elegant and timeless. My clients have been absolutely thrilled with the final results and so am I!

Josh made the whole experience smooth, creative, and collaborative. I wouldn’t hesitate to recommend him to anyone looking for high-quality cabinetry and expert design support. Looking forward to working with him again on many projects to come!”

“I visit the store regularly. This place has bathrooms worse than the old gas stations when I was a kid. Here is you a picture. Yes the smell is worse than it looks! Ollie's you can do much better than this.”

“Everyone was pleasant to greet me to greet me, Is from Marlene at the front counter to Kelly Allison and Justin all collaborating to assist me in my purchase ! Even the manager Leah was glad that I was a customer of theirs felt very homey and gave me much inspiration for my new home!”