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October 2023 by Vipul N Shah.
The store does not exist. They haven't even updated their Google location. Switch to Polo!
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October 2021 by Front Desk
Spoke to the supervisor ALEX, he was so nice and helped me a lot. Great customer service, Lacoste is lucky to have him.
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September 2021 by Muhammad M.
Nice small store. Normally I order from the website but its easier to try on and make decision.
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June 2021 by MIN JUNG JO (MJ)
Service is normal...there are few clothes so it's short i was looking around here.
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May 2021 by 1realmoor
Great customer service
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May 2021 by tavon nixon
Not a very big selection and service is average. Too dark in the store as well. Only 4 people in the store at once
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March 2021 by Lfoxy Brown
It was great, they helped me out with i was looking for a item. Thank you guy's
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February 2021 by Janet Hawkins
The worst customer service ever! I sat and listened to my husband call this store to ask for a particular product. He practically had to beg to get the apathetic clerk to check for an item. Ms. Apathy didn’t have it but couldn’t be bothered to check other stores. Hubby offered to call, but she said the other stores were too busy to check. She suggested he go in person to inquire. So he’s supposed to drive 30 miles each way because the clerks are too busy to take two minutes out of their day? Seriously?!
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December 2020 by Maria Durham
My husband made a purchase at Rehoboth Beach the fit was too small. He has a receipt with the return and was looking to exchange not a refund. The young lady was very short, and rude when he inquired about if the merchandise was in stock there. We will stick to online shopping as this location customer service is horrible
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October 2020 by MIN JUNG JO
Service is normal...there are few clothes so it's short i was looking around here.
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January 2020 by Charlotte Walker
Just called store and spoke to someone about a return. Wow very very poor customer service. I'm in the process of contacting the manager. If that was the manager,that's really sad! Just get a new job and stop being miserable!!! Very negative energy!!!
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October 2019 by Babar Aleem
Best brand, best quality and best fit. If we pay more trust me we get more as well.
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October 2019 by K C
Great store, good variety or designs and the lady that haelped me was awesome!! She went above and beyond to make sure I got everything I needed
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August 2019 by Chukwunonso Okany
Terrible service. Staff kept staring instead of attending to a walk in customer this evening at Towson town Center. Usually a Polo Ralph Lauren fan..wanted to mix and maybe switch even if RL have better designs but now I have a better reason never step in Lacoste store. Horrible culture
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July 2019 by Noemi Chel
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