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September 2022 by Steve Gorogias
Went in with the wife and did some back to school shopping for our daughter. The store was very well stocked. The salesperson was amazing! Highly recommend this store.
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July 2022 by Mary Smutny
I love this place my new key ring holder is beautiful!
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June 2022 by Shannon Connery-Barnes
I'd like to comment on my recent experience with Kate! She was SO helpful, kind and friendly! You do not get service like that now a days and I am so appreciative of her taking the time to call stores to look for a dress for my Aunt! She is certainly an asset to Lilly Pulitzer!
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November 2021 by Al Kohawlick
Great if you want to dress like a lawnchair. Three stars for building a fashion empire all by herself. But she made her first dress out of a table cloth, and it looked just like everything else she would go on to do. So, think about that.
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May 2021 by Edwin Fitzsimmons
Friendly staff and super clean
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April 2021 by sharon
Fun clothes and staff is very friendly and helpful..
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December 2020 by Rebecca F.
I purchased 2 dresses for my daughter to wear to a wedding. The sales lady was very helpful. Unfortunately, neither dressed worked for my daughter. When I tried to return the dresses I was turned away because I did not bring back the gift I received with the purchase. Apparently it wasn't a "gift" at all. I did not ask for the gift, nor was I told that it had to be returned if I didn't keep the purchase. Very frustrating because I do not live near Towson and now need to make a second trip to be refunded a significant amount of money. My hope is that Lily Pulitzer will reassess their "gift" policy for the future.
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August 2020 by Kate S.
The other reviews are on point... the customer service at this store is nonexistent. I arrived shortly after opening to only 1 other shopper in the store and 2 store associates working. I browsed different racks and made 2 laps around the store. No greeting, no assistance, nothing. I was ready to buy some birthday outfits, but seriously contemplated driving all the way to the Tyson's or Georgetown location where I would receive better service. I heard the other shopper ask a question and the associate seemed annoyed and was short in her response. Thank u next, Towson.
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August 2020 by Kirby Dively
Can’t get through to customer service about a package that is lost.
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December 2019 by Collins Diru
I did not expect the customers service We received from the staff especially Durare. Such a lovely lady and I would definitely come back even without asking for discount.
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December 2019 by Sweet Silent
Great place to check out.
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December 2019 by Clarence Johnson
Very helpful staff
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July 2019 by Rosa Pruett
The ladies here were so kind and supportive! I went in looking for a baby shower dress in hopes that one would be stretchy enough to fit around my bump. We found the perfect dress and everyone was excited!
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July 2019 by Taylor Wofford
Love this store! Most of the girls have been there for a while. My fiancé and I always go together. We are always greeted, asked if we need assistance, and my things are always put neatly in a dressing room. They should expand to a bigger area in the mall ! :)
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July 2019 by Taylor Strickland
Love this store! Most of the girls have been there for a while. My fiancé and I always go together. We are always greeted, asked if we need assistance, and my things are always put neatly in a dressing room. They should expand to a bigger area in the mall ! :)
