PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations also offer dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoption services. While some customers have had positive experiences with PetSmart's grooming services, reporting friendly and helpful staff who took good care of their pets, others have been dissatisfied. Issues included imprecise facial cuts, nicks on the skin, and inadequate attention to detail. One customer felt the $74 grooming fee was too high given the subpar work. However, another customer praised their groomer Chrissy for providing an attentive, kind, and talented service, delivering the exact cut they requested. Overall, PetSmart seems to offer a wide variety of pet products and services, with variable quality in their grooming depending on the location and individual groomer.
Average petsmart but needs some more staffing There’s Always a shortage when the line is very long
May 2025
Just wanted to leave a positive review about an interaction I had with the staff over the phone where they were able to resend some much-needed receipts! The staff member I spoke to was really friendly and took their time to make it as easy as possible for me.
July 2024
Quick and easy store. The staff have been helpful everytime I've been in.
