The Sheraton Baltimore North Hotel offers a convenient and comfortable stay for guests. The rooms are spacious and very clean, with the hot water turning on quickly and beds that are generally comfortable. Guests appreciate the friendly and courteous staff, especially at the front desk, who are seen as a positive aspect of the hotel. The hotel features a restaurant serving mouth-watering crab cakes with large portions of crab, and the breakfast options include eggs, bacon, sausages, cereal, and fruits, offering good value. The location is excellent, within walking distance of a mall and numerous eateries, and easily accessible via the freeway, making it a practical choice for visitors. However, some reviews point out areas for improvement. The rooms may need updates, as some guests found the mattresses old and uncomfortable, affecting sleep quality. There have been issues with communication and organization from the sales staff, particularly regarding event bookings and room assignments, which occasionally caused disappointment. The hotel’s facilities, such as the club lounge, are sometimes misused by other groups, leading to conflicts. Despite these challenges, the overall experience remains positive, with many guests highlighting the hotel's good location, cleanliness, and friendly service. The Sheraton Baltimore North Hotel is a solid option for travelers seeking comfort and convenience, though it could benefit from updates and better event management.
Nice event space. I've attendees several events and an amazed how the staff turn the rooms to fit the various groups. The food is pretty decent based on what you pick. The parking discount machine was a win for the last event I attended (over 300+). It's definitely on my list for future projects.
May 2026
I only visited for the day (for a conference, specifically), and got little service from the staff. It was crowded that day, so I can't really say much about the hotel, except that it was a pain to exit the parking garage. Exit is separate from entrance location and strange to navigate.
April 2026
Had dinner on Saturday night 4/18 with 2 of my brothers. We were quickly greeted by Donna who asked our seating preference and even made a few suggestions for dinner. Excellent customer service. We were seated in the bar area and Brittney took care of us. She was professional and took great care of us!
