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September 2023 by Humberto
Best response , professional, know how to effectively negotiate with my insurance companyServices: Remodeling
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May 2023 by Angie E.
I had a flood in my basement and I reached out to Avedon and they had someone there within a few hours. They were professional and empathic to my situation. They (Eric) and his assistant did everything they could to salvage my belongings and give his professional advice for next steps. We took them and everything turned out great. Each visit was productive, timely and we were pleased.
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January 2023 by rowe sheila
These people are crooks. They are fire chasers when houses catch on fire. They come to you looking very professional but you'll soon find that that professionalism will turn to crookery. Years ago that kept only their company's reviews online. Now real people can say that they are not to be trusted with your money , house or service. Save yourself the trouble.Service: Fire damage cleanup & repair
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January 2023 by Sheila R.
Zero review for this company. They seem to be set up just to defraud people. They appear to be professional, but once that contract is signed, it is one disaster after another. My house burned down and these fire chasers were there on the spot. Had me go to their Wells Fargo bank and set up an account with all my insurance money. I couldn't draw any unless the both of us signed. They were trying to take all of my money while trying to use my old bathtub. Knocked more holes in my wall, cutter part of my house and took out the trash, and charged 60,000 dollars for a small 900 feet one story rambler. They sent invoices to my insurance company with my name of approval that I knew absolutely nothing about. Tried to bribe the inspector to sign off on a job. Thank God he gave me another realtor and lawyer who was able to break the contract, but they still got away with $60,000 for hardly anything but gutting and hauling it away. They used to stay in court for doing people wrong. Their employees would also help them out with this double-cross. Save yourself a headache and seek elsewhere. If you don't you will probably be sorry. Humberto Gittins and his crew are nothing but crooks. They pose themselves to be professionals with their trucks and vans but they are nothing but crooks, and I will tell everybody over and over again. DO NOT WASTE YOUR MONEY AND TIME ESPECIALLY IF YOU HAVE A LARGE JOB TO COMPLETE. DONT DO IT!!
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May 2022 by jems stock
Great customer service.
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April 2022 by Meliessa Larkins
Do not use them horrible cant even described dealing with them stress and harassment bulling lies omg last April we had a fire they appear out of the blue we didnt know better we had to move in our house without it being finish half of it is cold or hot they never did siding said it was coming from Canada they know it was available in Virginia since last year nov damage floor and carpet and said it was like that even though we before and after pics didn't do the windows in scope and other work said it wasnt in it but it is wanted to be paid completed for work not done said they have to be paid even if we dont want them to do anymore work sent lots of bills to insurance for god knows what wouldn't pick up temp toilet for weeks wont give us requested documents the owners argue with you this has been a nightmare for my family we are still trying to finish stuff with them so they will leave us aloneService: Fire damage cleanup & repair
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September 2021 by Sherri Watkins
They provided reliable and professional services. The technician assigned to my job was very knowledgeable and very detailed. I would definitely use them again and recommend them.Services: Water damage-related cleanup & repair
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February 2021 by Phillip Sikes
Please run not walk away!! They robbed my elderly blind mother of her insurance money. This company kept making claims with the insurance company and never repaired anything 2 and a half years later my mom was still out of here home, I beg of you to reconsider.
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November 2020 by Juan L
Bad bad bad company lie and over charge u they just want the job then they don’t pick up the phone and I dont recommended
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November 2020 by LaTasha Bell
Best place to work!
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August 2020 by Edward Grandi
Loss control inspection of company, impressed with their operation.
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August 2020 by Milena Vasaio
Very reliable company. When we need any work done with our house we call Avedon USA. Recently our house was struck by lightning and the 1st call was 911 and then Avedon USA. They work hard and always leave the work area very clean. They take pride in their work. I would recommend them to everyone.
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August 2020 by VIENNA FREEMAN
Awesome work, detailed service and increased return on claim!
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September 2019 by Linda V.
I was nervous when Avedon showed up a few minutes after the fire department left, but after googling them to find out more information, I let them take charge of cleaning up the huge mess left by a neighbor's tree that had crashed through the roof of my house. Within minutes, the top half of the giant oak that was resting on my bed was removed, and the Avedon crew worked through the night to fully clean up the inside damage and secure the gaping hole in the ceiling with plywood and tarps. I felt like they were angels that swooped in to save us in our time of need. Best of all, Avedon negotiated the cost of the emergency repairs with our insurance company and the insurance paid it all. I am getting ready to tell all my neighbors that if Avedon shows up in an emergency, you can trust them to put things right.
