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“Mr. G. Montoya provided us great customer service in setting up a new CD! He was extremely friendly, patient and took the time to fully answer all our questions! Strongly recommend membership in Prince George Federal Credit Union to all.”
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
“10 stars for them! Absolutely the best sevice I have ever received both Brittany's and everyone at this bank location are the most amazing and helpful people ever. A thousand thank you's to you guys!!!”
“Caroline Butler was the best!!! She assisted my son with the information he needed about car loans. Her customer service and knowledge was excellent!! We are very pleased!!”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
Open 24 hours
2200 Petrie Ln Suite 536, Glenarden
Credit Unions
“Update on the service that I received at the Glenarden branch of Navy Federal Credit Union. I received a call from the Branch Manager Michelle who wanted to reach out to me because I had sent a online complaint. The Manager wanted to know what happened with the member representative Aerial at the branch. I had explained that the member representative stated that she couldn't accept my $10 in coins for deposit and stated that they had to be wrapped. I pointed out that the $10 in coin consisted of $8 in quarters, $1.10 in nickels and .90 in dimes all of which could not be wrapped. The Manager stated that the member service representative said that I didn't want to give the employee the coin and had a change of heart. "This make no sense because I wouldn't drive out of my way to make a deposit and then have a change of heart and then make a complaint". Needless to say the Aerial lied to cover up her incompetence! . The Manager assured me that Navy Federal Credit Union does take coin that can not be wrapped and that the employee has been advised that she was in error for communicating the wrong information. I just wanted to Thank the Manager Michelle for addressing my concerns so quickly!!! .”
“I opened up an account today and was treated amazingly by the staff. Who assisted me today was Jonathan. He was very helpful and informative with the process. Honestly, he made it very easy. Definitely will recommend this location to others if they want amazing service! Ask for Jonathan!”
“This is a no cash transactions branch. The only cash available is via ATM. The staff is cordial and very helpful. This branch is very accessible by transit and vehicle.”
9AM - 3:30PM
9201 Edgeworth Dr, Walker Mill
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“I got issued what I thought was an incorrect interest statement for the tax year (it's actually correct), so I called the Customer Service and got an interesting explanation, which is actually beneficial for those who are into taxes like I am: they credit the previous month's interest to the next month's on the first of the month. Therefore, for this credit union, one will always know their full year's interest for tax purposes in early December instead of others that you wait for January to know December's interest (it has to do with the posting date in parentheses they use). Therefore, this helps if you want to try to get as close to breaking even as possible at tax time by paying exact taxes during a current year.”