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December 2023 by Paris Richardson
Awful rude racist establishment!
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December 2023 by Alicia P
0 stars! August 2023- We experienced racial profiling at its finest. Was helping my mom find extensions so we were looking at the hair selections and my mom picked up some other items to purchase. My 3 year old toddler was with us as well, as I’m looking at some hair in the back of the store, I felt the hair texture of an extension ponytail hanging and the woman with a ponytail and tattooed eyebrows (I imagine she is the manager or owner)comes storming from the front of the store in rage and I mean in rage “hollering” I wish I could use a softer term and say yelling but she literally stormed over in rage hollering “you don’t touch, I watch you touch the hair and do this (acts out me feeling the hair) then she touching hair too (“she” is my 3 year old toddler) she touching thing in my store, don’t do that you just look and buy this my store I say don’t touch!”Mind you she was at the front behind the register which tells me she was watching our every move in the store I’m guessing because we were in the store a little too long for her liking (maybe 10 minutes) At this point she is aggressively stepping in my face as my 3 year old is standing there literally beside me watching along with my mom, I imagine she wanted me to react the way she was hollering and aggressively snatching things. I told my mom to put everything back and let’s go to another beauty supply store that we are welcomed in. That turned her up even more “yea put back we don’t care, we don’t need your business we get more” she’s still walking up into our personal space as we are exiting the store. I made the remark about that’s not how you do business and that she was rude, so she said “you’re rude” so my mom said “no you’re rude” and she jumps in my mom face cursing about lord knows what (my mom is super non confrontational by the way). In shock we laughed because we were both in disbelief of the way she approached us ( of 2 seconds of feeling the hair texture on display that we were looking to purchase!!!! We kept making our way out as she continued to keep flying up in my face “asking yea yea what you gonna do” and whatever else she was saying. See are now at the front of the store exiting and she’s yelling out in a mix of her language with the English word b****. I imagine it was a racial slur and she was laughing as she kept saying the term over. Worst experience ever, I really wish I could make this up !! There are soooo many other beauty supply stores in the area with great people running the store that appreciate our business- go there!! Her actions and behavior sent a clear message that you need my store we don’t need you.
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November 2023 by P Y
If I could give it zero stars, I would. The owners/ worker of the store are very rude. The prices of the items are inflated. I’ve noticed that I have been overcharged on items before, and when I asked for it to be corrected, they got extremely rude with me. I won’t be going back.
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November 2023 by Michelle Dupree
Good selection and very helpful.
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October 2023 by Becky Gibbons
Large selection of great products. Very good customer service. Staff was very helpful and knowledgeable
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September 2023 by Marisol Correa
The customer service has changed and it is absolutely HORRIBLE. Most of the employees are rude, prejudice and unkind. I’ve shopped here for over 20 years and never ran into any problems until TODAY. I can’t believe the mistreatment I received and I will never return there again. Not one dollar will be spent in that establishment, ever again. They lost a longtime loyal customer.
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July 2023 by Kloude
Amazing selection of hair products, almost spent more than I had planned to
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March 2023 by Q
This is my first time here. They were very nice. Small but clean had somewhat of a selection .. I will be going back... The prices were reasonable..
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March 2023 by Cassandra Doyle
Did they sell to another buyer. I believe so. Pretty annoyed because I showed my discount card and the cashier was like oh no discontinued. I was like oh no more discounts. So the other lady was like no give her something. Mind you I spend a lot of money when I come to this store. Little did she know I almost said ok you can keep it all and walked but the other lady saved the day. Now I'm on the hunt for another beauty supply store near where I live. If I'm ever down in Upper Marlboro again and I will be, I'm not sure if I plan to patronize this establishment again. Change your attitude regarding discounts or you may be closing shop sooner rather than later. They have definitely sold it to other folks!!
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March 2023 by Smokahontas
I didnt have anything in mind of what in wanted to get so was just looking to see what I needed pick up for my clients... From the time I walked in and until I put down the items I had and WALKED OUT..This lady tried to convince me to buy hair on the wall that i didn't even ask for... Then she followed me around the store down every isle. I picked up some edge control to see the texture of it and she came from the registera askin me what did i touch?? (Meaning she was watching me on the cameras) I told her amd she said I can't rock it because of COVID..In that case I shouldn't be able to touch anything!!! I put my stiff back and LEFT..Ill never shop there again
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February 2023 by Washington Brown Scholarship Family
Came into the store this morning, in a hurry, on my way to a funeral, purchased some gel, the price tag on the gel said 2.99, however, the owner charged me 3.99. When I told her the price says 2.99 not 3.99 she said everything went up and I can’t charge you 2.99. Only because I was in a crunch on my way to my best friends funeral did I go ahead and pay the 3.99, however, I will not be supporting this establishment again. I will drive the extra miles to the next beauty supply store. If the prices you have listed aren’t the current price then you honor the price that it says Ma’am!
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January 2023 by La Mitchell
Dawa Beauty Supplies staff is very helpful, and staff is really nice.
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November 2022 by Brianna L.
ZERO STARS DO NOT GO Very rude unprofessional and ignorant. The chinese woman i guess the wonder who has black and brown hair pushed me and called me a dummy and stupid because HER SIGN WAS INCORRECT ABOUT PRICING. She had the wrong sign on the hair and was upset that she was incompetent and did not understand the placement was incorrect. very rude.
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August 2022 by Nina B.
It's a small store but I found what I needed. The cashier helped me even though it seemed as if she was about to get off.
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August 2022 by Smitty Pippins
Very clean establishment and friendly/helpful staff. Nice selection of beauty goods
