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December 2023 by Vakisa Bragg
I went in the branch to inquire about gift cards! Ms Hines gave me the run down as she was accessing my accounts and she realized my accounts gave me a few more perks! I remember saying membership has its privileges and that really made me smile.., I truly receive great service every time I enter this branch!!!!
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December 2023 by Steven Young
The service provided by ESFCU was a simple one. No worries.
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December 2023 by Wanda Ravnall
The Representative Andrew Berger was very polite and comforting. I went in after losing my wallet and Mr Berger calmly walked me through the steps I needed to make sure I had all corners covered. He checked in on me the next day and watch for my direct deposit which was due in the next day and with all of he kindness so much stress was relieved off of me so once again I just want to say Thank You Mr. Berger!!! Keep that spirit of comfort!!
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December 2023 by I.
do NOT do business with this credit union. they are a BIG inconvenience! everything is so old school- they want you to go to the bank physically for EVERYTHING! you can’t do anything on the app! just shut the business down.
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September 2023 by Siobhan Keeve
Service at the Forestville branch was exceptional!! I went to the Bowie branch to open an account and they were very cold and apathetic, so much so, I decided to wait on opening an account with ESFCU. But I recently decided to try opening an account again, but this time at the Forestville. Everyone was so warm and welcoming! The entire process went by quickly and smoothly. I was able to open up my account without a problem, after working for PG county schools for almost 10 years! So glad I went to the Forestville branch. They’re the best!!! Awesome customer service.
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August 2023 by Tia Breckenridge
The entire team was fabulous. I was greeted and quickly directed to Mr. Rondell Jay. He showed concern and addressed and solved my challenge. Mr. Jay put my mind at ease regarding the security of my account. I am glad to be a member of Educational Systems Federal Credit Union.
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July 2023 by Lari Washington
Mr. Joshua Hathaway was very attentive to my needs. He took very good care of me with my refinance, and I am looking forward to working with him in the future.
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June 2023 by Tay Spencer (Gucci)
This would be my third time coming in the actual branch to pay my car note; the front desk is always respectful and greeting. But the teller, Im always meet w someone w an attitude towards. The mannerisms were always rude, bossy! Especially when the previous member was not treat like that!
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June 2023 by Kymi Poo
Everyone was very pleasant and helpful. Ola was my first direct contact and she made my process a breeze.
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June 2023 by Chanel Gordon
ESFCU is great. I had the pleasure of working with Ola Ayankinbi. She assisted me and my son with opening his first account. She is extremely professional and very pleasant. We are excited with ESFCU being his first choice for his banking institution. The total process took under thirty minutes with absolutely everything we needed.
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May 2023 by Joell Hicks-Pressey
The overall experience was great. They answered all my questions and provided me with all the information I needed to open new accounts.
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March 2023 by Gloria Gray
The entire staff was very hopeful. Mr. Rondell walked me through the process with patience and respect. Top notch!!!
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March 2023 by Eunice Swann
My experience with acquiring a loan with Educational Federal credit Union, was amazing.The representative, Ms Brooks was very knowledgeable with the whole process. She also gave me additional information on how I can begin a savings account that would fit my budget. Thank you for a pleasant experience.
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March 2023 by Honor Savoy
ESFCU is amazing. The customer support via phone and online is exceptional. I had the pleasure of interacting with Ola Ayankinbi, as she assisted me with opening my account. She is extremely professional and very pleasant. I enjoyed chatting with her as she accommodated all my needs today. I am thrilled with my choice of this banking institution. I was in and out in under thirty minutes with absolutely everything I needed.
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February 2023 by Dexter Jordan
The manager that assisted me was fantastic, he was able to provide excellent customer service while addressing my issues and concerns.
