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July 2023 by Linnette Rawls
The best auto shop, Richard is professional and answers all my questions and concerns and always takes care of my cars. Paul is cool too. Fair prices and excellent work.Services: Tires
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January 2023 by Ahkeem Smith
Quick, professional, and efficient service!
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October 2022 by Kenneth Holmes
The best
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June 2021 by michael pet
Worst mechanics I ever encountered. Took my vehicle in to get my power steering fixed and they broke the clock spring in the steering column. The owner claimed he would take care of it but never did. Ended up taking him to court but he never showed. Needless to say, there's a judgement against him. I'm not bitter as this happened a couple years ago but I do believe the public should beware. God has the final say in all things.
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February 2021 by Thomas Sno
The mechanics/staff were fantastic! They fixed my truck in a speedy manor and for a very affordable price. I will definitely be back!
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January 2021 by Al W.
To anyone out there who is considering using Professional Auto in the gas station on Crain Highway in Upper Marlboro Maryland, PLEASE DO NOT. Richard is the guy that owns the business, he has no knowledge at all of auto mechanics. I took my vehicle back because he kept lying to me about ordering a proportional valve for my brakes. It was never ordered nor did it ever come in, each day that I called him. He will not answer your phone call and he is not there for questions most of the time. He agrees to what you say, but the customer service is very lacking. This is a warning for anyone to who doesn't want to have to go go go to court regarding their vehicles later. His work ethic and customer service get a F Grade. If you need an auto repair, take it to the dealership, you get what you pay for. Richard has one mechanic on duty, I don't know if he is a certified mechanic or not. STAY AWAY FROM THIS PLACE.
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November 2020 by John Fite
These guys got a two day job done the same day. Great honest guys highly recommend.
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November 2019 by Mike P.
Professional. HA! don't make me laugh. This is not a professionally run business whatsoever! If I could leave negative stars I would. I had to take the owner to court due to his mishap on a car I brought in. I thought it would be easy and done with since he messed up on the car. But I was sadly mistaken he didn't even bother to show up to court which obviously lead me to win. Here I am STILL waiting for payment on a case that was decided in JULY of this year. I will be taking a lien against the business to get payment. The shop is messy and poorly run by him and one other employee who is as equally unprofessional as he is. Maybe if you focused more on your business and paid attention to your customers INSTEAD of your friends and the women that hang all over you at the shop, you MIGHT be able to focus on the most important things of running a business. If this is how you run a "professional" business I couldn't imagine what your personal life looks like....
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October 2019 by Kenney Holmes
The best in Upper Marlboro. Expert repair!
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March 2019 by Cherokee Maddox
My shop experience was fantastic. I hit a pothole and needed help with my front tire. They were thorough, and able to fix my vehicle within an hour. They are also reasonably priced.
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February 2019 by Myss D.
Richard is the coolest mechanic ever. Before my brother passed away he was the only mechanic I knew that wouldn't Try to get over on me. I didn't think that I will ever find someone who had very reasonable prices and was not out to just make a profit but in stared actually cared about my vehicles. I own a Tahoe as well as a BMW And both of my vehicles are serviced here. The prices are unbeatable n the service is great. They do not try to put extra on U or more than you can handle and you always know your price up front before they start to work. I will give this place 50 stars if I could.
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February 2018 by Janet A.m.
The mechanics answered all my questions. Professional auto service. Recommended
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October 2017 by Ian Sloan
For my fourth appointment, Mr. Tim was once again ready to work on my car as soon as I pulled up to the garage. He later was honest with me about my brake pads having more life span than I anticipated. His straightforward statement allowed me to save hundreds of dollars on replacement parts that I will not need until January. He even asked me if I still wanted a new brake bae rear sensor instead of assuming I still wanted that work done. When he completed the work, he took time to fulfill my request to indicate a distinct sound in my car when I occasionally brake. In brevity, he prioritized my actual needs for my vehicle over financial gains. I definitely recommend other individuals to request for vehicle services at Professional Auto Repair because Mr. Richard and his staff, Mr. Tim in particular, show thoughtfulness and honesty to customers.
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September 2017 by Mikeja Cherry
I can't explain how professional Richard and his staff are.Very knowledgeable men and fast. Nevee told me he couldn't fit me in. Even went out their way to ensure my daughter and I had transportation back and forth to the shop. Cool white guys lol. All jokes aside, they treated me like family from day 1. Id give ten stars if I could