Self Storage Plus offers a reliable and customer-focused storage experience across its various locations, including the Queens Court and Collington facilities in Maryland. Customers appreciate the outstanding service provided by staff members like Mr. Cornelius and Scottie, who are known for their helpfulness and attention to detail. Visitors often receive thorough tours of the facility, ensuring they understand the rules and features, such as gate access and security measures, including coded entry and surveillance cameras. The facilities are praised for being clean, well-lit, and safe, providing peace of mind for those storing their belongings. Many customers have noted the staff's willingness to assist, from showing units to coordinating with movers. Communication is highlighted as a strong point, with staff members like Shakeyta Brown keeping customers informed until units become available. Overall, Self Storage Plus is recognized as a trustworthy option for anyone in need of storage solutions, whether for personal transitions, business needs, or simply decluttering.
I was given exceptional service. All questions were answered before I could get the question out . Mr. Rawlinhs is truly a patient and kind employee. Thanks for the opportunity to inquire about the space. I will truly be returning in the near future. Thanks and Beat Regards!!!
February 2026
Khalil was very professional on the phone B with his questions and his responses to my questions
December 2025
Both customer service representatives were very accommodating, knowledgeable and professional.
