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November 2023 by Matthew U.
I had to do a follow up from my most recent Target stop. It turned out that I needed to stop and get more gift cards. I should have stopped at another location. I came in here and headed right over to the gift card section. It was a mess. I scanned the gift cards and when it came to the ones I was in need of, I had to go to the customer service desk. Which was another huge mess. There was a line that was moving ever so slowly because they only had one person actively working. The other employees were kind of just milling around, going to the back and then standing at the counter. When they did finally start to acknowledge the ever slow moving line, they decided to open one more register. When I finally got to the counter they automatically thought that I was here to pick up an online order. I wasn't, I needed a dumb gift card that people are too stupid to realize they cannot do anything with unless it is activated and then steal it. When I got up to the counter I asked for the ones that I needed and then proceeded to wait until they went to the back and grab what I needed. They didn't have the exact ones I needed and I had to get another brand, but in the end I had to do two transactions here as well. Instead of holding up the line I ended up going outside to clear things up and had to go back inside to stand in line again to finish out my transaction. It just took way too long to be able to purchase a single item that I should have been able to grab and pay for myself in a regular, moving line.
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May 2023 by Adam H.
Completely understaffed where it matters. Three people posing as security standing at the front door, four people behind the customer service counter... But only ONE cashier. management is clearly more pressed on catching people stealing from the company than actually serving and checking out customers. If you're lucky, on the weekends they might have a second, or even third cashier. But if it's a weekday expect to wait in line. Home improvement section was 70% empty, so many of the 'hangers' completely bare. Genuinely hate How this company is shifting to automated checkouts and stripping services [while simultaneously upping their prices because of inflation] If your budget doesn't allow for more than one cashier, then youre prioritizing the wrong things.
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April 2023 by Jasmine J.
I had to stop by and show my appreciation for fabulous customer service. These 5 stars are all for Darryl. He is so swift and pleasant and friendly. Target drive up has been a way of life for me since COVID. So, I am apparently at least satisfied with the store in general. But, Darryl is the real MVP.
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March 2023 by Tyeece L.
This target is huge and fully stocked . It's always in order, I'm here at least every week week. The grocery section is great also very clean and tons of new items to try.customer service has always been good no matter where I am in the store no issues.
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September 2022 by Sonya D.
It's been years since I've visited this location. I was a bit turned around because it's huge inside. I felt like I needed my waze app, just to make it back to the front. I was only there for a few items but of course ended up spending so much more. This location has been renovated as well and it's really nice inside. I didn't venture throughout the store but what I did see, they were pretty stocked and loaded(get it?) The Starbucks here was so huge, it looked like an actual store that stood alone. Plenty of seating area too to settle down after shopping. Really impressed.
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December 2021 by Cristal D.
Drive up experience..... 10/10 DO NOT RECOMMEND. I placed my order at 4:50. Got my confirmation email at 5:02. Was sent my order ready email at 6:23. Why in the WORLD am I still waiting for my order to make it to my car at 7:39!!!!!!! I thought this process was suppose to be FASTER! Nothing about this is fast. I even was like let me just go to the associate and grab my order from him, he tells me if it's here I can give it to you if not you'll have to keep waiting. SIR I WAS TOLD IT WAS READY! Now mind you I understand that it's Christmas Eve so it's busy but YOU TOLD ME TO COME I didn't just show up. If you didn't have the staff to run this part of the business then I need to see managers out here getting it done! I see BECAUSE I'm still waiting 1 person running bags and 2 others just sitting around! I have a screaming toddler and two very annoying teenagers with me this experience has left me super annoyed and I WILL NEVER do this again!
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December 2021 by Mandy B.
CVS : If I could give 0 stars, I absolutely would! I was serviced by Muhammad Qasi. He was extremely rude and unprofessional. I encountered issues with my insurance and came back in the evening to just pay out of pocket. He told me that he won't fill my prescription because it would take him 10minutes to open the safe and to come back the next morning to pick it up. When I arrived this morning, another staff member told me that the prescription needs to be shipped. I took time off from work for nothing. I will switch pharmacy asap!!
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September 2021 by Dodie J.
I have waited for over 20-minutes for my drive up order. Each time I ask the delivery guy about my delivery he nods and says I'll be right there. He continues go back and forth into the store and has serviced 3 cars that arrived after me. He finally brought out an incomplete order. This is my 3rd or 4th time doing Drive up with this Target in Largo/Upper Marlboro. I know young men in the area need employment but this persons customer service sucks. I finally just drove off. Praying I am not charged for the items I did not get.
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June 2021 by Audra C.
This Target is disappointing to say the least. I could hear what I assume to be a supervisor yelling at a couple of employees from 5 aisles away. Parts of the floor are missing?? The size selection in the women's clothing seemed to me missing everything above a S or size 2. And to top it off the dressing rooms are closed but they have no sign up saying so. I had to be rudely told by an employee from across the room that I couldn't use them. I ended up putting all of my items back as it makes no sense to purchase all the items only to take them back to my home and try them on only to bring back what I don't want. Closing the dressing rooms makes absolutely no sense. The clothes would be going on my body either way and at least they can clean the dressing rooms. You have no way of knowing what someone's home is like or what they may do to the clothing once they are home!
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March 2021 by Robert Ehmer
Brought some oranges and left them at a friend's house... loved them and couldn't believe I got them at Target
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January 2021 by Greg T.
The worse!! I wait 20 minutes to get help in the electronics section. No one asked me if I needed help, on top of that, no one was working that section. I asked a Target employee for assistance and she walked away from me!! Customer service is not good in that store. I'm trying to spend my money, and I can't get any help. Wow!! Asked for a manager and was told that the manager was busy. I'd love to get a call from the corporate office!!
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January 2021 by Sharnitta R.
My rating is due to how easy the buy online and curbside pick up was. To begin, my time was very limited and I didn't have the time to actually go inside the store and shop around. So I made my purchase online and selected the option for store pick up. Once my payment was processed; I received an email with instructions. Once items were ready for pick up, I could either go inside the store to the customer service desk or download the Target app and select the option for curbside. I went with curbside. Once I was notified via email and text that my order was ready, I selected the option for curbside and the phone gps tracking started. I followed the instructions stating on arrival to park in one of the curbside pick up spaces. Within 3 minutes of parking I noticed a young man in a reflector jacket and target logo approaching my vehicle. He came to the drivers window and asked for the code that pop up in app to verify identity. Once code was given and he input into his device he handed my purchased items over and he was on his way and so was I. Super easy and convenient. I will definitely use this service again when I'm on a crunch time.
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July 2020 by Shelly J.
This Target is a mediocre. Really nothing exceptional. Its a clean and organized store. Bathrooms are very clean, which is a major plus. Employees here are hard to find. If you find one, you're lucky. If they make an effort to help you, play the lottery that same night. Youll find what you're looking for. Most items are in stock. They have a nice layout. Check out times especially during the weekends is a pain. They will try to encourage you to use self checkout... ah no thanks. If I wanted to play cashier, Ill do that with my nieces. The hot bar is still closed. They price match and make sure you use the Target app when your shopping to maximize your savings.
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June 2020 by mark h.
Walk into the men's bathroom and urine all over the floor. Notified associate, she stated she would get someone to clean it up, 30 minutes later Urine is still all over the floor.
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August 2019 by Bria S.
This store never has anything there clearance section in different departments usually have somethings that are useful depends on the day. Lines are always long about 4 registers are open. N usually 2 of the self checkout lanes are available for use. I'm usually there to get what I need and go.. I rather go to the Bowie location or Annapolis
