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March 2024 by Jennifer Combs
Been going here for many years and always the best customer service!
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November 2023 by Robert Tippery
The staff is always incredibly helpful, polite and they explain everything going on in a professional way and we never feel less than or ignorant like come other automotive spots.
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July 2023 by Dayis N D
We needed a new battery for our truck and went to AAP to get it replaced. Marcus helped us and suggested the best battery for our truck. He was very polite and knowledgeable. I will definitely recommend this store for your auto needs.
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May 2023 by Eric G.
Wow ! A company that knows what Customer Service is all about. I pulled in with a bad brake light just to see Josh changing one for a woman. I mentioned that was why I was there and he didn't miss a beat helping me with min and fixing it without hesitation and get this he was the only person working ! Thats what I call 5 STAR Service. The Autozone across the street sucks ...I'll never buy from any store but this one, even if the part is backordered. 5 HUGE STARS TO JOSH !
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December 2022 by Mandy Strawn
I stopped into Advance Auto Parts in Urbana for replacement windshield wiper blades. Tom helped me find what I needed for my vehicle and installed them for me. I appreciate the assistance and kindness during my visit.
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December 2022 by Stan Nelson
My other local place for auto parts and supplies. The team is always friendly and does their best to help.
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November 2022 by Ryan Miller
Completely shocked at the lack of effort made to correct a mistake that cost my family money we didn't have. I was hoping the manager would be intelligent enough to figure out how to fix small issue that had a negative impact on us. But Instead of neighborly compassion and integrity he just used a " I don't care " excuse like the one you'll see him reply below ⬇️
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September 2022 by Robert Butcher
Needed a new car battery. Good price and they installed it for free. Staff very nice and knowledgeable. Excellent experience....
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August 2022 by jesse c
This is the place to go in Urbana. Excellent service!!! Sean went out of his way for us, he is a hero. Very appreciated!!! Much better then the turkeys across the street!
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July 2022 by Tanya B.
Very friendly and knowledgeable staff.
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May 2022 by Robert Copas
Smaller store as expected for a smaller area, but it is fairly well stocked with friendly service.
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May 2022 by Shivendra Tewari
I went to this location for a battery replacement. I was helped by Brett. He is a friendly and knowledgeable person. He replaced the battery and diagnosed the battery health at no additional cost. He also gave me tips to avert any future issues. I would definitely recommend this place for any auto part related services.
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January 2022 by Sultan Mansour
I highly recommend Advance Auto Parts in Urbana they are really awesome people work there very helpful and take care there customer I met piett he great with customers Servise he really awesome
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January 2022 by Cyndi J
Great service. Tested and replaced my battery for me. Quick and easy.
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December 2021 by jesse carl
This is the place to go in Urbana. Excellent service!!! Sean went out of his way for us, he is a hero. Very appreciated!!! Much better then the turkeys across the street!
