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November 2023 by Kevin guinyard
My Allstate Agent always provides excellent service.
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November 2023 by Jeffrey Chase
Bill Waugh and Allstate have been very good at taking good care of my needs like insurance/tags and titles and they have been very good at taking care of my family thank you for every thing keep up the good work ?
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August 2023 by Greg Verga
Great agency! Bill Waugh and his group are top notch professionals that understand the insurance business and their customers needs!!
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July 2023 by TheMedleymom
Bill and staff are wonderful, caring and extremely helpful. They have been through all the ups and downs in my life. Always answering any question I have had with a smile. They really care and are truly there for you and not about making a quick buck off you.
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July 2023 by Lara Castle
Bill Waugh and Associates are wonderful to work with. Always helpful, great customer service and you feel like you are dealing with family! They make life easy.
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May 2023 by Margaret Edelen
I have no problem at this time
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December 2022 by Brandon Savoy
Best ever
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July 2022 by Tara M.
Michelle Garner has been my saving grace in dealing with Allstate. Despite various issues with claims and other parts of the company, I know I can always reach out to Michelle and she will make sure things are done right and get the ball moving, time and again. She's fast to respond, efficient and extremely communicative, even reaching out after seeing on social media that we were in a car accident to make sure everyone was okay. She defines what others within her company should strive to be.
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January 2022 by Valerie Anderson
My husband and I have been with Allstate for a very long time and we have been pleased with every aspect of this company…quality, customer service, quick responses and professionalism. Mr. Waugh and his staff exceed our expectations at all times. Keep up the great work!
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January 2022 by Gabrielle Lawrence
The Drivewise program is totally worth it!
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January 2022 by Rebecca Bryant
Very friendly and knowledgeable staff.
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August 2021 by Jasmine Francois (Jazz Francois)
The lightning fast response when situations would change or new developments that would required a quote would arise, the follow-up for services based on my timeline, and the patience Jocelyn exhibited was amazing.She made me feel like a good friend to her not for just for my business but genuinely cared about what was going on with my family.I've only been with them for 2 months but already seeing the ROI.
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January 2021 by Jasmine Francois
The lightning fast response when situations would change or new developments that would required a quote would arise, the follow-up for services based on my timeline, and the patience Jocelyn exhibited was amazing.She made me feel like a good friend to her not for just for my business but genuinely cared about what was going on with my family.I've only been with them for 2 months but already seeing the ROI.
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December 2020 by Linda Fincham
Best insurance agent in Southern MD
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April 2020 by Robert Sylvestre
Allstate insurance sucks. Tried to get hold of them a dozen times in two weeks. All you ever get is a answering machine and not one callback.
