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January 2024 by Alanne Saunders
Kelli was extremely great , she was helpful and knowledgeable on the products. Very good customer service
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December 2023 by Tawnya
Selection was plenty but way over priced. I refuse to spend money in an Asian dominated market for black hair care. Asians treat blacks like a dog!! Why would I spend my money there. Blacks people make Asian people RICH. Asian food restaurants are in oppressed neighborhoods for a reason.
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December 2023 by Jai Bradley
I'm giving two stars because of the customer service given by the Asian female at the register. Very rude and did not want ro help me.Other than her The store has abundance of products and the other staff I interacted with were great (African american female and Asian gentlemen)
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November 2023 by Demetria Leslie
It's ridiculous that they do not allow you to exchange a bottle of thermal spray because you used it one time. The bottle is completely full. I sprayed it once on a section of my hair and it made my hair very sticky. I asked the clerk if I could exchange it for something else and she went to the manager and the response was no because I used it one time. I said, no problem because I would never spend my money in here ever again. I gave her the bottle back and said I know you are going to put it back on the shelf, because that's what you do to get over on your customers.
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October 2023 by Ms Lee
No returnes.
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October 2023 by Linda Jones West
I visited this store earlier today and was floored. Went in to buy a headband wig to give my natural hair a break. The wig was $199.99 plus tax, which isn't a problem. I asked the young sales clerk if I go try it on. I was told I had to buy a wig cap before I could try it on. I told her I brought my own wig cap and asked her if could I use my own. She went to ask the manager who was a few feet away from me to talk to her. Rather than the manager come speak to me, she's talking to the sales clerk. I asked the manager if could she speak to me herself. She took the few steps to me and I asked her if I could use my new wig cap to try the wig on. She told me I had to buy one. When I asked her why should I have to purchase one from you when I have a brand new one with me. The manager had the nerve to say to me that "I don't trust you." I was floored. I told her if you don't trust me, then I don't trust you and walked out the store. I rarely come to this store, but decided to come today. Here I am with a brand new wig cap and getting ready to pay 200+ for a wig and the manager insults me by saying she doesn't trust me because I didn't spend a dollar for a wig cap from her store, but from another merchant.People are bugging. I know I'm only one customer and my patronage may not matterBut this place never have to worry about getting my money ever again. In my opinion, the attitude of the manager SUCK, and is most likely to trigger down to her employees.
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September 2023 by Simorrah Majors
Definitely a stop I will continue to go to. It’s a literal warehouse of items but very well organized and inviting to shop at.It would be good to have signs up that help you navigate around the place but it’s a gem nonetheless.
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August 2023 by Lacy Cheek
I will never patronize this store again. Very disappointed in how the owner handled a complaint I had. Sometimes it's not what you say it's how you say it and I have spent to much money in that business.
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July 2023 by Linda O
Just came to town and need hair product for my hair. I had to look for a product that I use, but I found it.
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July 2023 by Clarice Hence
Nice clean store, great customer service, friendly employees
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May 2023 by Leslie Nichole
DO NOT SHOP HERE. Disappointed by the attitude and comments made to me by the lady in the wig section of Beauty for U in Waldorf. I was in an aisle with my arms filled with hair products that I planned to buy, and I was trying to compare style and color of several units by lying them side by side.She approached me and started putting all of them back while I was still looking at them!I explained that I was comparing the colors, so I needed to see them altogether and she seemed annoyed and said flatly, "number one is darker than number two what do you want? I'm looking at my stock."I unhooked two of the units she had put back to continue shopping and she continued to hover, saying rudely "are you buying both?"Did she think I was stealing? I have spent 1000s of dollars in this store. What happened to "can I get you a basket?" Or "are you finding everything okay?"I have shopped there for years, and the customer service has always left a bad taste in my mouth. But because of convenience I have returned again and again. Now after this interaction I am forced to come to terms with the fact that the displays of poor customer service are not the result of poor training, cultural behavior, but a conscious choice being made on purpose by ignorant merchants who have no respect for the community they serve the most. They will not get another dime from me.
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May 2023 by Monique Monique
I wanted to try on some wigs! I had a wig cap, understandably I couldn’t use it! I told the older lady in the wig section I did not have $1 in cash! She looked at me like “oh well” and never mentioned I could pay her with my card! I went to the register and purchased 2 wig caps and brought the receipt back to her! That old “woman” was soo nasty to me! I kept telling her I just purchased the wig cap and had a receipt! She frowned and started talking reckless to me! I tried to explain myself until I realized I did not have to spend a mf dime where I’m not respected! I gave her the same energy before storming off! I didn’t ask to speak to management because i realized she was probably related to them and it was pointless! I usually never shop there and will never shop there again! ( don’t worry i told everyone i know so we won’t waste a dime there) Needless to say, this is why people go to SUPER BEAUTY! I’ve never been disrespected the way I was today! She had me totally messed up and y’all missed out on an $834 wig purchase, but guess who didn’t? SUPER BEAUTY! If I could give no stars I would! If you MUST GO TO BEAUTY 4 U, go to the one by IVERSON MALL! Also it seems (from other reviews) I’m not the only one with a problem from the old bitty in the wig sections!
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April 2023 by reyna villegas
They sold me a wig that was cut. The wig was cut very weird from the top and looks so ugly can’t style it properly. I tried to call to see about their return policy and they hung up.
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March 2023 by Tawana Thomas
Nice, clean store. They have enough people to service a lot of people. The products are decently priced.
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February 2023 by keziah
I did a return at the store, I never left out of the store with the hair before I did the return. They didn’t tell me I would be getting store credit. I called the store to explain I hadn’t received a refund for the hair and the manager hung up on me and blocked my number.extremely unprofessional.
