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December 2023 by Heather Luskey
Pretty good pricing here
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October 2023 by John Baker
They get your parts, and you go. If you are looking for small talk, there is none. In they they have your part or they done. That's fine with me.
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January 2023 by Chaz Pugliese
WORST CUSTOMER SERVICE EVER!!!!!!!! So I called ahead to see if they had this part for my sister's 2014 Ford Escape... I had gotten the wrong part once already, so I asked the guy to check it out and verify it had the right connector. He said he checked and it did, so I drove an hour to pick it up... When I get there, he hands me a window regulator for a 1998 GMC Sierra (mind you, the box was still sealed!) He then goes in the back and comes back with the one for the Escape, but wrong connector (this box was also sealed). When I said it was the wrong part, he rolled his eyes, shrugged his shoulders and said "oh well"... When I mentioned that I called ahead before I drove an hour to pick it up, he replied with the same shoulder shrug and eye roll. I left, never to return again!! Then the next day, I go to my local Advanced Auto only to find out that the guy at Car Quest has the part the whole time, but never cared enough to look... Advanced had it shipped from the Car Quest and I got the part. STAY AWAY!!!!
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December 2022 by Robert Grady
Knowledgeable and helpful staff
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December 2022 by Eric Gross
Veay good ,will go back soon
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December 2022 by qiaoxing chen
Today, I bought a,socket. When I bought it home, it seems that it was not the right size. It was not damaged or dirtied, so I went to return it. However, they did not allow me to. I've never been to a store where they did not allow me to return unused, undamaged, and a still clean item.
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December 2022 by Wayne Womack
Good customer service
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August 2022 by Kelly Owens
Great customer service
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July 2022 by Larry Presley
going to say anything but walked up to the door and literally had the door locked in my face at 4:55 p.m. today Saturday...Not good!!
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July 2022 by Gerson Guevara
The best of all CarQuest. Courtesy is the key for loyalty of customers.
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May 2022 by Karl Grebe
Had all the parts I needed for the Ford Fusion at decent prices
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January 2022 by Edgard BM (zel*13)
Recommended, you will always get the help you need looking for your auto parts
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January 2022 by Jorge Romero
Very good staff, always willing to help, excellent service at this place.
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January 2022 by mynamerequired
These guys sell the best automotive paint and all body shop supplies! Knowledgeable staff...
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October 2021 by Pete Jimenez
This is the worst Napa store I've ever been in. I was working on my nephews hot rod and needed a adapter to put in a 3/8 temp sensor into a 1/2 npt hole. I asked the counter man for this adapter. He then went into the managers office which was open and asked him for the adapter I had asked for. He told him to tell me they had one but wouldn't sell it to me because it would stop the water from entering the temp sensor and I would return it for not working properly. Which is totally ludicrous I might add. What ever happened to the customer is always right. If a customer asks for something he or she should get it. Not all temp sensors have the same thread diameter and these adapters have been used forever. I asked if there were any real auto parts nearby. He never responded at all. I went down the street to Carquest and bought the part I needed and several others too. I'm going to tell the boys at NAPA back in texas about this so the can get a laugh about this like the guys at Carquest did.
