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September 2023 by Channing Trent
The only reason I’m giving 2 stars is because they always have my size in stock. EVERY TIME I shop at this store, a particular young lady there always has an attitude as if she doesn’t want to be there. Sucking her teeth at customers, smart mouthing, making things more complicated than they need to be. I’d rather just order my shoes online and have them sent to my house than to patronize her store.
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May 2023 by D'Mari Bibbs-Walker
Thank You soooo much Mr. TREVON you turned a negative into a positive. Mrs. Jennings pleace acknowledge him.
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July 2022 by UDFA Nell
My favorite place to go in the mall !!
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May 2022 by Tonia Nesbitt
Me and my bf and his friend were looking at shoes which we were aware the store was about to close and the cashier had an attitude thinking we werent gonna buy anything and pretty much kicked us out. So with that being said corperate is getting a call.
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November 2021 by Planner Boys 2020
Pretty store
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November 2021 by Sabrina Johnson
Great service!!!
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August 2020 by Dark Dragunn
Staff was very helpful here. We found exactly what we needed and more than one person helped us find it.
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July 2020 by Breezie Harris
I can always go here to get what I need. Everyone is usually pretty friendly & the manager is the best.
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February 2020 by Christopher Walker
Aaron customer service was excellent. I will definitely be back to shop with him. Merresha was wonderful and I enjoyed my shopping experience at this Champs store!
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September 2019 by Kandi gurl
Had all the sizes I needed but one, and I was able to order those.
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August 2019 by Malin Kennedy
BE CAREFUL !!!! a co worker purchased a pair of Shoes from this Store and they never got sent to the Store.. instead the shoes were sent to a Private address..He got the full runaround and finally called UPS and then he called Champs Customer service and finally got his Money Refunded . He and I Believe that there's some kinda Scam going on so Customer service is looking into the matter .... The Management at this store is Horrible and did nothing to Help my Co worker ....BE CAREFUL ALL !!!!!! DO NOT ORDER YOUR SHOES FROM THIS STORE IN THE EVENT THEY DO NOT HAVE THE ONES YOU WANT IN STOCK....THIS STORE NEEDS TO BE INVESTIGATED.!!!!!!!!!!!
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July 2019 by Tanika H.
I usually never shop in Champs because of past experiences with poor customer service, but this time I went in there to purchase a new release for my husband that I had called ahead of time to have placed on hold for me. The day got away from me and I arrived much later than I had quoted before. I came in and there were 2 associates on the floor, one behind the register and one near the register, both looked like they've had a long Friday. I grabbed the shoe from the shoe wall and was heading towards them when one said "you called and had them held, right?". I agreed as he jokingly mentioned the time difference lol. I told them I assumed he had put them back by now and he told me no they were still there. Both employees were friendly and joking despite being obviously tired. Even still made a point to look up, make eye contact and greet customers as they came in. I just may give them another chance and shop here again.
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July 2019 by Malin K.
Terrible Store !!!!! BE CAREFUL !!!!!!! A co worker purchased a pair of shoes in the store because they didn't have them in stock so the manager ordered them from another store but they got sent to a private address so my Co worker called UPS and said that's the address we were given by CHAMPS IN WALDORF. So my Co worker called Champs Customer service and told them what happened and they Refunded his Money ... this store needs to be investigated and will be investigated. Corporate has been Notified !!!! AGAIN DO NOT PURCHASE ANY SHOES IF THEY ARE NOT IN STOCK AND HAVE TO BE ORDERED FROM ANOTHER STORE OR ANYWHERE ELSE .
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July 2019 by Keith Nicholas
Used to love champs back in the day but the stores are starting to fade away.
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March 2019 by Charlene Carroll
Nice and clean mostly friendly ppl.
