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January 2024 by Dooke Professional
Very Poor Customer Interaction. This is For The Light Skin Sales Associate 4098995. I visited Cititrends on Sunday, December 31, 2023, and I was very disappointed by the service I received from one of the sales associates. She was rude, unprofessional, and argumentative. She ignored me when I asked for help, gave me wrong information about the products, had her entire belly out, and snapped at me when I complained. She accused me of having an attitude in front of other customers, when she was the one who was disrespectful and hostile. She made me feel unwelcome and uncomfortable. I will not be shopping at Cititrends again, and I hope that the management takes action to train their staff better. My last 2023 purchase led to Cititrends first 2024 return, for sure.
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September 2023 by Ms Lee
Didn't know this place was there. I did have a look see. If you like " Rainnow", you'll like this store too. Maybe Christmas gifts for the kids?!
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December 2022 by K K
Today was my first time shopping at this location and will be my last. There is a lot of profiling at this location, which is so sad. Please improve your customer services skills. Also, be fair and treat everyone equally. Thanks!
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November 2022 by Toya D.
((3.5 stars))I never heard of this store before Instagram. I also didn't know there was one in the area. I had 20 minutes to spare, so I decided to check it out.At first glance, I was ready to spin on my heels and head for the door. The fashion wasn't my "speed" (style), but I wanted to do a quick spin around the store to see what's up. It's definitely a place I'll check out again, especially when I want to stock up on gift sets, socks, toiletry items, and quirky sunglasses at affordable prices -- like Bed Bath and Beyond, only wayyy cheaper. Lots of Betsey Johnson (my all-time favorite fashion designer!), Juicy Couture, Steve Madden, cute luggage sets, and other hidden gems. I even saw some nice Members Only jackets (apparently, that's a thing again...) in the men's section.I scored a Bed Head heating brush for $20 (retail: $46+), so that was a treat.__I thrift. @DCthriftish I eat. @f.hux
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September 2022 by Surita Fields
Long time since I was in this store, but I was pleasantly surprised how it has changed for a much better shopping experience!
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August 2022 by O Johnson
We made a quick day trip to Waldorf and stopped by CitiTrend. My wife said, this CT store is the most organized and cleanest location she has visited. Also, she mentioned the customer service was top notch!
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July 2022 by Nicola Wilson
Minimal customer service available. Representatives who were there seemed to be preoccupied with other concerns (one was either talking to herself or was on a personal phone call while roaming the store essentially ignoring customers' presence).The selection of clothing and accessories was sufficient, but should expand to include more plus sized men & women fashions.
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July 2022 by perry mason
Great store to shop at, nice selection friendly staff .
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June 2022 by Frankie Messineo
No decent men's jean shorts like in the past... Smh
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April 2022 by Tamara Randall
Great selection of items
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April 2022 by grace three
Great Prices. Men, women and children clothes and shoes. Some area rugs.
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March 2022 by tina jackson
Friendly service, great clothes and accessories.
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February 2022 by Marci K
I love this store...lol
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January 2022 by Gods Child
The store manager at the Waldorf branch is very nasty and disrespectful,she throws clothes in the bag,yoh complain nothing gets done,I’ll take my business to another location because she has issues.
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January 2022 by Tonya Mccoy
Love the store find lot of gifts for everyone great store
