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January 2024 by Amanda Chavers
Great service from start to finish. They got me in right away, estimated and work finished. All in a timely manner. They kept me up to date on my service. All staff were nice and professional. My car looks great l. Thank you for making it so easy, in a difficult situation.
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September 2023 by Larry Williamson
Experienced technicians, great service and reasonable prices. Would HIGHLY RECOMMEND Complete Auto Body. They are the best for sure.
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September 2023 by Terris Jones
The name says it all, and from the moment I picked this business, I felt very comfortable and satisfied with them doing the work on my truck without me having any prior history with them. All levels of staff treated me and others that I observed with respect, courtesy, and professionalism with all-around fisrt class customer service that not only made me feel valued but appreciated as well. Everyone was a starter on this team, and when James took over my claim, who was absolutely awesome, he rolled out the red carpet when conducting business between the rental car company and my insurance company, he was very thorough in his explanation with making sure that the unseen and confusing was clear to me. And when my truck was completed, while he was out of the office, Todd stepped in contacted me and informed me of who he was, the nature of his call, and when my truck was completed. Upon making contact with Todd, and prior to my departure, my truck, while under James's and Todd's care, received a service recall that required service, which was successfully completed all within the normal function of their operation and these guys did not miss a beat. The front desk personnel was just as awesome with their communication and knowledge of awareness regarding my claim and made sure everything that I thought I needed, including contacting the local rental car companies for vehicle availability and drop off and pick-up were met. Great job, ladies and gentlemen! So if you need your vehicle claims or some other repairs for whatever reasons, go to these guys. I've had a lot of accidents within my 40 plus years of driving experience, and I have never been treated like this, regardless of the state I was in. COMPLETE AUTO BODY IS THE NAME, so when you need those repairs and you want them done correctly, go to these guys because they got you covered! Simply the best!
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August 2023 by T B
Excellent customer service. Excellent communication! Superb bodywork! Adam (repaired our car after it was hit) was the absolute best!Services: Painting
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August 2023 by Willie Lewis
I will always recommend complete auto body. Why they treat you like family? Especially the front desk, Miss Arya. And Mr Bradley as well thank you so much
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June 2023 by Heidi Wick
Brought my car in, as recommended by my insurance, to have body repairs done after a minor fender bender. Great experience start to finish! Office staff was welcoming and friendly. Greeted me by name. Car completed during time line as promised and it looks brand new. Would recommend to friends & family!Service: Body & Trim
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June 2023 by Joyce Krouse
Great experience at Complete. They worked with our insurance company to get every detail covered. Adam and Cliff kept us updated through the whole process. We have a fairly new and expensive Jeep Wrangler Rubicon. They went above and beyond to make sure all parts were OEM so we didn’t lose our Easter eggs (if you know, you know). Our vehicle came back to us perfect and cleaner than we left it. I would definitely recommend this business!Service: Body & Trim
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June 2023 by Shalitia Hall, Realtor, Hallway to Homes, SoMD
I cannot thank Adam and his team at Complete Auto Body enough for the outstanding service I received after my car was involved in a hit and run. From start to finish, they went above and beyond to ensure that my car was repaired to perfection. Their attention to detail, professionalism, and timely updates throughout the process were exceptional.I also have to mention how great Asha and Arya at the front desk were during my experience at Complete Auto Body. They were always friendly, accommodating, and willing to answer any questions that I had. They even helped me navigate the insurance claims, ensuring that all documents were in order and that I received the best possible outcome. They made the process seamless and stress-free, which was greatly appreciated during a challenging time.My car looks brand new again! I love it!
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May 2023 by A99fan1
I called to see if I can schedule an appointment for an estimate for somebody work. When my car was sideswiped. I told the lady which insurance company the person had and she told me not to even come there to get an estimate. Lol. Basically, she said that one insurance company has their own repair shop network and even though if I get an estimate before I went to their shop to get an estimate from them, they would not accept my estimate anywhere. Therefore, she said it was a waste of time for me to drive down there. I appreciate that she saved me time. She saved me gas. She saved me money. Thanks
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May 2023 by Larry Perkins
When they were on time they were good at communicating that to me, However when they Fell behind I got crickets from them. I would have to call to get updates. Service manager claim they called me and left message but I never got a missed call or voice message. Funny I called 3 times and they allegedly called me once. They are three days behind schedule now do not know when they can finish. Not a satisfied customerServices: Painting
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April 2023 by Sydney Bentley
Overall, I’d highly recommend Complete for painting and body trim repair. My family has been coming to this establishment when in need of paint/body work for years, and the final product has always been superb. Today was no different.My car is a very tricky 3 layer red metallic that is not easily matched. I have a discerning eye, and even I can’t see a difference from when I purchased my car off the lot! I will say that I could have done with more proactive communication from management, but every time I called I was met with attentive and courteous receptionists who were able to connect me with the gentleman overseeing repair of my vehicle (Brad.) If you’re looking for quality results, look no further than Complete!Services: Painting
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February 2023 by jean cyprien
First, excellent customer service, second, quality work was performed by the technicians; coupled with car detailing after they were done. It appeared that their goal is to build a long lasting relationship with their clients. I will USAA know about my wonderful experience with the Waldorf Complete Auto Body Service. Kiddo!Service: Body & Trim
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January 2023 by A “BSN” S
If you want your car fixed right, DONT COME HERE. My car was returned with loose screws in the doors. Windows that didn't work. Patched paint work. They never even ordered my scratch and rain guards. This was six months ago and counting.
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December 2022 by deborah
I don't have much to say yet because my auto is being fixed by them right now for the first time. But they were pleasant on the phone. I pray it all goes well
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December 2022 by 20Get Moneyy
They have superb customer service and they do a fantastic work I will recommend them to anyone!!!! Thank you guys for fixing my 2022 SonataService: Body & Trim
