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October 2023 by stewart tellechea
Valerie, Ken and their crew are super amazing. They make you feel like family by the way they communicate with you. The workmanship is on point and prices are great. I took my daughters car in for service because she was losing transmission fluid, and they fixed several leaks. They also provided filter replacement. It's important that our families' vehicles are safe and operational. Especially when it involves our children. Anyway, I want to thank all the folks at the Waldorf Cottman transmission for the love. The good Lord Bless you and keep you.
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October 2023 by Shanee R.
The process and people here are amazing!!! 10 thumbs up. Valerie is really good and there to help you with all your needs.
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October 2023 by Brittany Weathersby
Valeri and the crew are AMAZING!! They got me in and out quick, and they took the time to show me where exactly the issue was! Once I got my baby back on the road for a funeral, the issue was completely resolved. The prices are reasonable too...so I'll be back for all my car issues!Services: Transmission
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October 2023 by Craig Miller
If you're going to have transmission problems that is the place to end up at. I was traveling with my camper and stopped at Walmart and had fluid pouring out of my transmission. The manager Valerie is a rockstar bent over backwards for me to find a place that I could disconnect my camper and it would look at my truck first thing in the morning which they did. On Friday morning they looked at it ordered the parts that they thought would be where the problem no one could rebuild it that day, they're retired master builder bill came in special on a Saturday morning replace the parts that I needed they reinstalled the transmission in my truck by Saturday afternoon. I cannot say enough good words about hell helpful everyone there was if you're going to break down that is the place to go to.Service: Transmission
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September 2023 by A Conn
Took my vehicle here to have service on my gmc acadia, I was told it needed a transmission again. Cottman had just replaced the transmission on this truck 3 years prior of course the warranty had just expired. I took it to another shop who found a badly leaking transmission line they repaired it and it's been over 5000 miles and no issues with it now. Maybe they just missed it but there's a huge difference of about $5000 that I would have paid. That's not good. Seek a second opinion it may save you some money.Service: Transmission
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September 2023 by John Blakeney
My experience was excellent . The manager Ms Valerie would explain and show what necessary to complete the job. If I have auto problems I would return to Cottman .Service: Transmission
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August 2023 by Pat Brown
I highly recommend this place. Arrived before the place opened... The Manager named Keisha met me and immediately started the paperwork process. Her profound personality and professionalism was exceptional!!!Service: Vehicle Inspection
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August 2023 by Michael Sisco
I called Cottmans and Valarie answered. She was straight to the point and got me in as soon as possible.When I showed up the day of my appointment, Valarie was polite and very easy to talk to. I spoke to the owner, told him what vehicle codes I had and he promised they'd do everything to find the issue and pray I wouldn't need a new transmission.I in fact needed a new transmission and they had my vehicle in and out within 2 days of dropping it off.I would recommend Cottmans and I pray I never need to use them again but if I do have any issues, they'll be the first place I call.
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August 2023 by tony washington
I'm disappointed that the transmission I brought brand new has to be dropped again to get to the rear main oil leak. After replacement service work was done for a brand new transmission !I felt the tech should have caught that. EVEN IF IT WAS AN UP CHARGE! I'm not a nickel and dime customer. I specifically asked if anymore work was needed. I was explained. I was good to go. So I ask for an oil change. Surprisingly the oil change was $168.00. I did ask why it was so high it was stated because I asked for Mobile oil. Tech changed oil but I was NOT INFORMED that my oil pan gasket was leaking nor my rack and pinion. But on my return inspection from new transmission. This information was brought to my attention.I wanted Cottonman to do the work on my vehicle but my last bill was $4500. I was told I was good to go on my pick up. I come back for a follow-up and I have another $4500 bill in addition $140 Service charge to inspect.. I just felt like Cottonman was more reputable because of my pervious excellent transactions in the past. This last transaction was a COMPLETE DISASTER!Service: Transmission
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August 2023 by vcmi bowie
I like Cottmans because they make you feel at home. Ken in particular exudes an old-school friendly manner. He's going to tell you the damage but not overcharge you! I will continue to bring my vehicles to Cottmans.Services: Auto engine diagnostic
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August 2023 by Benjamin Stafford
Very welcoming and the staff went out of their way to accommodate me for service. This was my first time visiting Cottman of Waldorf and I was impressed with the thoroughness of the work done.Services: Electrical
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July 2023 by Michael S.
I called Cottmans and Valarie answered. She was straight to the point and got me in as soon as possible.When I showed up the day of my appointment, Valarie was polite and very easy to talk to. I spoke to the owner, told him what vehicle codes I had and he promised they'd do everything to find the issue and pray I wouldn't need a new transmission.I in fact needed a new transmission and they had my vehicle in and out within 2 days of dropping it off.I would recommend Cottmans and I pray I never need to use them again but if I do have any issues, they'll be the first place I call.
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July 2023 by debi shanks
Sincere and genuine people at CottmansThey explained everything what was going on with my car and always welcomed my many phone calls of “is it done yet” with reassurance and keeping me in he loop.I like they have a rewards plan which will keep me coming back for good service and a trusting environment!Service: Transmission
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June 2023 by Dante Joy
I have a BMW that needed a few different repairs. They did the work fast and at an honest price. I have already recommended the hem to a colleague that needed work done also. Will only take my car here from now on.Service: General repairs & maintenance
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June 2023 by Intros Music
Took my car to them for my major repairs. Work was diagnosed correctly and problems were fixed in timely fashion. Got me up and on the move. I do recommend Cottmans and they will get any future business that I have with my vehicles. Thank you ValerieService: Auto engine diagnostic
