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February 2024 by oscar villalta
Pharmacy is the worst, takes days to get a prescription refilled, they say they always behind
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December 2023 by Akemi Isaac
Ms. Wanda provided excellent customer service. She was professionally pleasant.
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November 2023 by Tom Mazor
It's been two weeks since I put in for a refill, have not gotten it yet. Garbage pharmacy.
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October 2023 by Sarah McBurney
I got my COVID-19 shot, after making an appointment, and it was quick and easy. She was very gentle and it was painless.
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July 2023 by David Bixler
I used to enjoy coming to this location. They usually had what I needed, usually polite/respectful, usually professional.Today, however:Went to check out, there was nobody at the registers. I shop here fairly frequently.New kid waited till someone came up to the register, took the items out of their hands, rang them up in the self checkout lane and would gesture to have them finish.Never have I seen a more vivid display of someone trying to make their own job obsolete.The only way for this location to have any chance of recovering its rating instead of becoming another inner-city trash-heap, hire some professionals. Check the tapes!
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June 2023 by Ladee Jay
Man I thought that this CVS would be a better experience than the CVS in Clinton but boy was I completely wrong. This CVS is TERRIBLE!!! Each time gets worse n worse especially as I sit and write this review while on hold going on almost 1.5 hrs. This is absolutely ridiculous and unacceptable. My doctor had to actually show me on her computer how many times she called in my daughters prescription to this location all for CVS to tell me she never called or they don't have it. Please help and tell me other pharmacy options for LaPlata area ??I HATE this CVS ???
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May 2023 by C.J. Novack
CVS has a corporate level issue with Customer Service. Three times I have given this particular store an opportunity to simply provide a respectable level of service. First time was when they "autofilled" a prescription that was toxic to me, but insisted the physician sent in the request. He did not.Second time was waiting 5 days for a prescription to be filled, finally transferring it to Walgreens who I knew had my medication in stock. All of a sudden, CVS was able to fill my prescription within 2 hours.After my prescriptions were transferred to Walgreens, CVS still processed a needed medication without my consent as it was transferred to Walgreens. I could not get it processed by Walgreens without calling CVS to correct this. Called and waited 30 min on hold to speak to an employee who does not understand the idea of "I dont know the answer. Let me find someone that may know", rather suggesting I call Walgreens and re-transfer a prescription that Walgreens already has on file. 20 minutes waiting for a manager tells me the manager is either overloaded with complaints or simply doesnt care.
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April 2023 by David Patillo
They would get 5 stars, but the drive thru is NEVER OPEN. SERVICE IS USUALLY GOOD though.
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March 2023 by Isaiah Wright
Always someone is available and the pharmacy is great! I only wish they had more staff at night to help out, and the entry way from the road needs to be larger, other than that it’s great and convenient
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March 2023 by Glo glo go
This pharmacy gets more horrible by the day. I held on for 30 min and no one answered. My prescription was suppose to be ready yesterday but they won't even answer the phone. I can't stand the way they treat their customers.
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December 2022 by Christopher Long
Pharmacy wait time is usually terrible, unless nobody else is in line. Drive thru routinely takes anywhere from 15 minutes- 25 minutes for EACH CAR. Inside pharmacy line is often down the aisle in the afternoon. There are several CVS's in Waldorf, choose another if you use the pharmacy often or need your medicine quickly.
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November 2022 by Brianna Johnson
The rude male employee in the grey shirt refused to let me do my doordash order the way that I am supposed to and forced me to use self check out which I can be reported for. Don't force people to do something they don't want to do. I don't understand why was there such a problem with me waiting in line.
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October 2022 by Ivy
Avoid this CVS. They claim that they do not receive prescriptions. At the beginning, I thought they did not. However, they keep saying the same for many prescriptions from different doctors. Frustrating!!
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October 2022 by Leonard Bishop
Absolutely the most horrible customer service I've ever encountered. They care more about the covid testing than there actual job which is a freaking pharmacy not a Dr.
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September 2022 by TOP VIEW
They are very slow drop paper prescription after 5hr isn't ready waiting 45 minutes to pick up