DICK'S Sporting Goods offers a positive shopping experience with friendly and helpful staff. Customers praise associates like George, Cole, Raphael, and Krystopher for their professionalism, patience, and genuine kindness. George made a memorable impression by providing thorough assistance while shopping for football cleats, leaving shoppers feeling happy and appreciated. Cole was welcoming and helpful when assembling a bike, offering excellent customer service, although interactions with a store assistant manager were less pleasant. Raphael assisted a customer in finding the right products despite limited stock, demonstrating politeness and attentiveness. During busy holiday visits, staff like Dante showed patience and kindness, making the shopping process smoother even in crowded conditions. Overall, the store is appreciated for its helpful staff, good service, and a wide selection of items, making it a reliable destination for sports gear and holiday gifts. The team’s dedication to customer satisfaction stands out, creating a welcoming environment for shoppers.
Many selections of hiking boots.I found the perfect ones.
May 2025
Fast service needed cleats quickly for daughters tournament
December 2024
3 days before Christmas I went into Dick‘s looking for some last-minute holiday gifts and it was extremely busy as expected. But the customer service was great and still had a loy of options. The cashier Dante was very patient and very kind and sweet. Good customer service is rare nowadays and should always be celebrated.”
