DICK'S Sporting Goods offers a positive shopping experience with friendly and helpful staff. Customers praise associates like George, Cole, Raphael, and Krystopher for their professionalism, patience, and genuine kindness. George made a memorable impression by providing thorough assistance while shopping for football cleats, leaving shoppers feeling happy and appreciated. Cole was welcoming and helpful when assembling a bike, offering excellent customer service, although interactions with a store assistant manager were less pleasant. Raphael assisted a customer in finding the right products despite limited stock, demonstrating politeness and attentiveness. During busy holiday visits, staff like Dante showed patience and kindness, making the shopping process smoother even in crowded conditions. Overall, the store is appreciated for its helpful staff, good service, and a wide selection of items, making it a reliable destination for sports gear and holiday gifts. The team’s dedication to customer satisfaction stands out, creating a welcoming environment for shoppers.
Didn't know this store was there. I shop at Springfield Mall. Went there to find a pair if volleyball shoes for my grand daughter. Found some without a problem. Store was very nice. In and out.
August 2026
They didn't have my size ordering was easy. Would definitely return.
July 2026
Its located at the St Charles Mall. The staff was super friendly and very helpful. They are well stocked .
