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March 2024 by Chanelle yw
Tiara provided top tier service. She was very polite and patient. She made sure I understood the policy regarding my specific needs. I will definitely return to this location in the future because of her service.
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March 2024 by Tim Gatton
Large parking lot to stash your POV during the rental, nice people, and when I complained about a car smell (pot), they hit it with deodorizer that really worked. Color me impressed.
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March 2024 by Pamela Lyons
I always have a great experience. The staff is always polite, friendly and responsive to needs that come up.
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March 2024 by Lawrence Callis
My experience with using Enterprise was easy and pain free. I was greeted upon arrival and attended to shortly after. I received exceptional customer service from Amaiya Holman and would refer friends and family to use this branch. Thank you Amaiya and look forward to working with again in the future!
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March 2024 by Andre Chisolm
How customer service should be. I needed a car as a result of another party hitting my car. Since the claim was handle by the other party's insurance company, the staff at Enterprise walk me thru the entire processes. Their expertise made my life easy. Rashawn and his staff were professional throughout the entire process. Thanks
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February 2024 by Valerie Anderson
Awesome staff! Always polite and helpful. Unlike other car rental places when I rent a car and go to pick up the car there isn't one available. They ALWAYS have cars available
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February 2024 by John Collier
Tiara was extremely professional and knowledgeable about rental process. She has always provided exceptional customer service. This young lady should be at a district or regional level.
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February 2024 by William Franklin
Customer service outstanding.car rates the best
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February 2024 by Chantal Green
Excellent Service and accommodating Rashaun the manager get you in and out.For corporate you could have better deals or prices for long term rentals.
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February 2024 by Micah Williams
I was helped by Tierra at my local Enterprise at 2295 Crain Hwy. She was AMAZING!! We had a few hiccups during the process that were unfortunately out of our control, due to some technological failures. But she was very patient and kind, helping me figure out what to do on my end so she could correct the computer failure on the company’s end. She was very persistent and determined to rectify the issue so I could rent and go about my day, and that was MUCH appreciated!An 8/10 experience JUST on the strength of her kindness and eagerness to help. She needs a RAISE!
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January 2024 by Micah Cannon
Friendly and fast staff
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December 2023 by Sean S.
The staff at this location was really nice and professional.
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December 2023 by SLIVER
Fast quality service at Waldorf, MD location. Rented vehicle was clean and prepped making for a pleasant rental experience. Agent was professional, courteous and knowledgeable. Price quoted was the price paid in the end. Planning to rent from Enterprise again.
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December 2023 by sistasoul13
The staff was personable, accommodating and understanding. The fleet of vehicles were well maintained in cleanliness. The pick-up and drop-off service was timely.
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November 2023 by Jar'Nae B
This location is horrible!!! I wish I could give zero stars. The staff is rude and do not keep you up to date. I rented a car and when I got there, that's when they told me they didn't have any cars. How hard is it to call the customer and say something? I had to rearrange my schedule to go up there a 2nd day only for the staff to act as if I'm renting one of their personal cars. So unprofessional and disgusting behavior. Total trash!
