-
December 2023 by Danice Franklin
I had an appointment scheduled for 9am this morning with “Louis”. I arrived at 8:55am and was told that “Louis” was on his way. I had a pedicure done and still no “Louis”.Finally, he arrived, stopped at a cabinet and started eating; stuffing his face with crackers. I was sitting at his station and in clear view of him. I asked the receptionist if there was anyone else available. He then sat down at his station, never greeted me or apologized for being extremely late; not to mention his co worker called him upon my arrival to let him know I was waiting and called him again when I was done getting my pedicure.This unacceptable, unaccountable behavior needs to stop.BTW, Cindy was great with her attempts at trying to make his wrongful, poor customer service look good. Thank you, Cindy! Shame on you “Louis”, you’ve lost a customer!!
-
December 2023 by Dae Brandon
I went here 2 days before Thanksgiving. I went back 2 days later to have them fix my polish which was a gel set. It should not have been peeling or lifting in 2 days. Fast forward 1 week later my manicure is totally cracked and lifting. The nail tech Will had the nerve to ask me if he really did my nails before he fixed them. Waste of time and money.
-
November 2023 by Paula Collins
I took the chance of going to this salon when my regular salon could not fit me in when I needed. There were 2 good things at this spa...the sugar scrub pedicure and the complimentary hot green tea. The bad far supersede the good. I needed a powder polish removed and a new set put on. The nail tech sanded my cuticles 2x instead of my nail bed. She sanded a few nail beds until they began hurting.I don't know if her switching to a different adherent in the middle of the process caused the problem of chipped and cracked that I have been plagued with for 2 weeks. I have been in to have a different nail on the same hand repaired 2x in 10 days. When the 3rd nail chipped on the 3rd day, I resolved l to let it go (ugly) until my nails recover enough to have my regular tech do them at the 3 week mark.And this salon was more costly in time and money. Needless to say, no more Escape Nails for me.
-
October 2023 by LifeAsKiya
Would never ever come here ever a again I went to get a full set with gel French tip which the lady rushed doing, didn’t file them right or buffed them correctly when it was time to pay she charged me 90$ for a short gel French tip very OVERPRICED!!! Usually my gel sets will last atleast for 2-3 weeks this set started chipping within one week DONT waste your money here
-
September 2023 by Paula Matthews
I have been going to this nail & spa for quite sometime, and notice that my nails was turning purple and rashly around my cuticles and to find out I had fungus. Be aware this location, it may look nice inside, put they are not doing a great job and cleaning pedicure bowl or nail utensils. And when I went back to have gel polish remove, she tries to tell me that’s my how my nails are. I will never patronize them again.
-
August 2023 by Nina Grandy
First, let me start by saying the establishment’s interior design is very well put together. It’s pretty relaxing and aesthetically pleasing but pretty crowded during the week which disturbs the vibe a bit. This was my first time getting my nails done here, where I asked for a gel manicure and pedicure which came up to $105!!! Very overpriced for the service I got. My nail technician Mai was very combative and blew me off when trying to tell her what i wanted. She made me bleed on two fingers, and my gel manicure looked awful to the point where I had to speak to the manager and get it redone.
-
August 2023 by Joslyn Gray
I've been looking for a salon that really cares about cleanliness and client satisfaction. I thoroughly enjoyed my service and felt catered to. They served drinks and often inquired about my comfort. The tools came straight out of the pack, which was an absolute must.My only critique is that the salon set-up was a bit concentrated.
-
August 2023 by Yen Dang
Qi is my go to nail tech for my spa pedicures. He’s always on point, he takes his time: he’s my “Hulk”. He’s got arms and hands of god I tell you!! Never disappointment when I go see him.I’ve been going to Darren for my nails for two years. Those two are my go to nail teachs.I love ❤️ going there: everyone is always very accommodating, and is so sweet.Services: Foot massages
-
July 2023 by Cheri Howell
When this place first opened up it was wonderful majority of the nail techs could do good pedicures but now they suck and over priced!! I went to a nail tech twice in here named Chile and everytime she does my pedi I end coming back the next day because my GEL POLISH is chipping away. This time when she fixed the polish she picked the wrong polish after trying to match it 4 times she just picked what she wanted to pick and it was wrong! They just smile in your face and act like they don't understand you! The last time I was here i just got a polish change and I wanted a French manicure style with the same color on my toes. The nail tech ended up putting some black crooked lines on my nails and it looks like something a 5th grader did. I kept trying to support but I'm done. Don't waste your money!
-
July 2023 by Shavonne Randolph
$65 for a gel manicure is ABSURD! There was absolutely nothing done differently from a $35 gel manicure at most places. Also my pedicure included callous treatment however my whole foot wasn’t done. I asked for a hot pink and die to the poor lighting in there - i got home and realized it’s more of a red. I will never go back there or any escape nails
-
June 2023 by Johnathan L.
This place is complete garbage. We made a reservation for 4 for the private room for pedicures. As 3 of the four are getting their feet done, here I am waiting for 45 with no one assisting me. Don't bother. Go somewhere else.
-
June 2023 by Crystal S.
Extremely over priced and inconsistencies when it comes to the actual prices. Didnt like the way we were rushed.
-
June 2023 by Candace Matthews
My first time here and I will not be going back. This place is over priced and my tech was inexperienced...she filed my nails crooked and had to have someone help her fix them. Additionally, she did a horrible job with the gel polish...I can clearly see the uneven polish strokes...and they had the nerve to charge $30 for a whacky gel polish job. My toe nails now look like little kid nails because she couldn't file them all them same. Definitely unhappy with this experience to say the least.
-
June 2023 by goldnscores credit repair Darden
I have been going to them for maybe 2 months and seeing lily she takes her time but I just felt like I was wasting my time because my gel was chipping in a week in a half and I just dealt with it but enough was enough becauae I pay to much money for my gel to be coming off my nails and toes and I tip good so do me right is all I ask. I found another place, and they have 5 stars, no complaints, and the atmosphere is amazing. I pay the same, and now I love my powder nails. I wish I had been introduced to that before now !
-
June 2023 by Dana Darden
Been going here for maybe 2 month's in a half if that and don't get me wrong the nail tech does take her time but I felt like every time I got my nails done from Lily the gel polish will come off within a week in a half whether it's on my toes or nails just wouldn't stay on and she tell me if my feet not down when the gel light is on it then I will have that problem with my nails or feet ok, I did exactly what she told me to do to make sure both are flat so the light can dry them and still the gel polish came off the next day. I know I been there for a 2 month's but I do like to give people chances to get it right but I got tired of paying $110 for gel nails and gel pedicure and wasn't getting the services to my satisfaction so I just decided to make a change and take my money elsewhere where I'm going to get my money worth and the new place that I tried it awesome wish I would have found them before now but anyway this place is a very nice place just not worth the money and it all depends on your tech that's the most important part, not only that I was very annoyed when it was time for me to pay she stands there and wait for me to tip her and I think that is so rude! Anyway good luck folks.Service: Pedicure
