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August 2022 by Kenneth G.
I have had several car windows tinted and are very satisfied. I recently had my vehicle detailed, and not so much. Highly recommend for tinting, not for detailing.
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February 2022 by Sam C.
haven't even had my car tinted for a full 90 days and my tint is tore and split on my driver door. took over 3 hours to do a basic Sedan. Life warranty doesn't include what we need !!!
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November 2021 by Rod F.
I brought my car to have tinting replaced. Originally the tinting was placed years ago under the old management. I waited 5hrs while they worked on my window. I was informed that they were having difficulty applying the tint. I was instructed to bring my car back in in 2 days for a check. The pillars in my car were saturated with water leaving water marks, sticky spots on my drivers window, and ther was a ripple in the tint (not present when I dropped it off), and I can't clean the streak mark off my windows. When I showed up as instructed they seemed less than helpful. I was told they cleaned the pillars (water marks returned before I made it home), streaks still present & the sticky spots must have happened when I rolled my window down. Really. I've had this car for a long time and never had sticky spots from rolling the window down. The original managment was awesome, I will not go back to this store under the current management!!
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September 2021 by Nadia B.
I wouldn't even give this place one star. And this is coming from an internal trendz worker. I wouldn't recommend this place to anybody they lie to their customers and they just fired me for having a disability. If you could tires and rims or any service done from here ask why they're charging you that amount. They will only try to give you store credit. And actuality they are able to give you a refund they lie to you. And if you have a disability do not support these people because they are disgraceful because they fired me for having one if you have a disability YOU WILL GET FIRED FOR NO REASON.
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February 2021 by Kerry J.
This company is dishonest and does not care about decent customer service. As of the date of this review I have been waiting 7 weeks for a damaged rim replacement that was promised to be delivered within two weeks. Meaning, my truck has been on a donut for 7 weeks because I cannot install a tire without a rim. They do not call with updates, EVER. When asked to speak with the owner about canceling the order and recouping my money for their failure to deliver, the excuse is that the owner is working from Las Vegas and due to the time differences between Maryland and Vegas he cannot be contacted. I also needed one tire but fast talking Jay (general manager) convinced me I needed 4. Other reputable tire shops told me the existing 3 cheap tires that Eternal Trendz Customs installEd were still in good shape and only the damaged tire needed to be replaced. In light of the rim saga and my education about the cheap tires I paid a handsome price for purchased from and installed by Eternal Trendz, I told them I do not want the 4 tires and I only want the one rim to match the 3 I have and that I would purchase the tire elsewhere. Jay indicated I need to pay a restocking fee for the tires that I do not yet have. Oh and still no rim. I asked for the entire order to include the rim to be canceled, my money returned so I can seek service elsewhere. In addition to not delivering, not calling with updates, they are not even interested in returning my hard earned money. I am not interested in store credit. I simply want to cut ties with this unethical company, cut my losses and move on.
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February 2021 by Shane Anthony
The service I received was terrible, they damaged my car.
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November 2020 by Sean M.
If i could give this place negative stars i would. I went there to get my tint done. 1st thing 1st is they overcharge a lot for everything. They say they use a machine to cut the tint to fit towards the vehicle but after i noticed the problem i went to another tint shop and they told me that the tint was handcut and wasn't by a machine. They did this to all 4 windows including my rear window. I will never use this place for any services again in the future!
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March 2020 by Rob Relosa
Great place! Excellent customer service!! I'll definitely be back.
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November 2019 by Shelly Rae David
I highly recommend Will Senior and his team here at Eternal Trendz. Very affordable rates, efficient, and professional. Both my husband and I recently had our vehicle windows tinted here, done in a timely manner. Thanks for a superb job!
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November 2019 by Shelly Rae Duelley
I highly recommend Will Senior and his team here at Eternal Trendz. Very affordable rates, efficient, and professional. Both my husband and I recently had our vehicle windows tinted here, done in a timely manner.
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October 2019 by My S.
My husband purchased a set of rims and only few months after having them he hit a pot hole. He purchased a tire and brought the tire, cracked rim to the shop placed an order for a replacement rim and never received anything. Now we traded in the vehicle and get the run around that we never paid it's been too long blah blah blah. TERRIBLE company and customer service. They will take your money and never look back.
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October 2019 by Adam Shipp
Awesome service! Excellent selection of Tires and Wheels!
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September 2019 by David X.
If you place a order and put half or all your money down , expect weeks to a month to get your stuff if your lucky. The employees are great , ownership not so much. They use the rob Peter to pay Paul system. Not to mention they like to play funny with the money in regards to even taking care of there own staff. Its sad. Someone missed Ethics class.
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July 2019 by Morgan H.
Great service! Angela at the front desk was very informative & lots of help! I'll definitely be coming back to get my car detailed & wash!
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July 2019 by Colleena C.
This is my second time using these guys and they're awesome! My window tinting was flawless both timeS! Very cool to work with!
