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November 2023 by Yvonne
The facility is well maintained and I love the keyless entry from the PS app. I highly recommend this facility, Raigan was also very helpful and answered all of my questions in regards to my unit size and how the app worked.
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October 2023 by Darnell Woodfork
I’ve had such a great experience with this location! I’ve had a unit here for a couple of years and the staff has always been friendly and professional and helpful. I spoke with Alicia today and she went above and beyond to assist my needs and make sure I was good to go before I left. If you’re looking for a good storage place this is your best bet!
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October 2023 by David Simpson
Alicia is the best. This was my very first time using a service like this. She took the time out to explain the process, showed me units and helped me make a decision about using her company to fulfill my particular needs. Thank you for people like her.
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October 2023 by Francis P.
Very clean and secured! Alicia was a very big help!I will definitely recommend to my friends.
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September 2023 by Tina Simmons
Pari was great! She showed me around to help me choose the right space, helped me set up my account, and answered all of my questions. She is very nice and very helpful! Thank you Pari!
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September 2023 by Marisha Hicks
My family and I moved from out of state and the employees at Public storage was great. I came a day earlier than expected and the young lady at the desk was so helpful and walked me through the process (sorry couldnt remember her name). When we came back the following day to move in furniture Alicia was extremely helpful. She helped with the gate we had to go in exit side due to the size of moving truck, she offered water and even suggested a realtor.
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September 2023 by Chawntel Lofland
This is by far the cleanest Public Storage that I have been to. The bathrooms are immaculately clean. Alicia has been a pleasure. Her attentiveness is amazing. She is such a pleasant person.
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September 2023 by Roxanne Milner
My representative name was Claudia .... she is very professional, courteous and business friendly. She helped and explained, very detailed, all the information pertaining to my storage unit . Thank you
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September 2023 by Tawana Steward
Hi, wanted to share something great with anyone looking to rent a storage unit from the Waldorf, Pierce Rd location Public Storage.. Today I had an issue that I needed attention so I left a voice message and Alicia the manger called me back within minutes. Come to find out she already resolved the issue on her end then sprung the Great news on me during our conversation. Now if that isn't Awesome customer service!! I'm so Thankful and grateful for the Manager Alicia. Thank you so much! ??❤
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September 2023 by jessica moreland
I really like the contactless rental of units. You can rent everything online and scan your phone to access the gate. Very easy. However, when I got there with my truck load of stuff I quickly realized the unit reserved online was going to be too small. Alicia helped me resolve this quickly. She was able to quickly transfer the rental to a larger unit so my movers can get started on unloading the truck. She was a big help solving this issue since moving already comes with a level of stress. Other than that, the facility looks pretty clean and well lit and secure. I like the fact that you dont have to pay full price if you are there less than a month, so its good for me
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August 2023 by Juanita Thompson
Very happy with PUBLIC STORAGE. The move in and move out was a breeze. Customer service was top notch and the app made it easy to make payments. Would highly recommend
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August 2023 by Leathia P.
easy reservation and access to storage unit. 12 × 25 is an awesome size need to store my belongings. best value fir your money.quality of the storage unit was perfect!!!
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August 2023 by Vee F.
I had a pretty good experience at this facility. I rented my unit online and got the one month free. The one time I went to the office the young lady was pleasant and helpful. The place was clean, no cobwebs or trash. Move in day was very smooth, carts were right at the elevator for moving.
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July 2023 by Derrick McGill
Alicia is a true professional and was very knowledgeable and helpful during our visit. Clean and safe location!
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July 2023 by British Toni
Ms. Alicia gave me great Customer Service today. At first I was very upset and annoyed with my payment concern -- but Ms. Alicia handled it with grace and fixed the problem. Overall, a good Customer Service. I gave a 3star because Public Storage phone system/service sucks and not customer friendly.
