Five Below is a large store with plenty to choose from, described as huge, spacious, and very well maintained. It is filled with lots of items across many categories, offering everything one might need at a lower cost. The products are noted as really nice and just as good as more expensive options, making it easy to say yes to the newest, coolest stuff. While most items are between one and five dollars, some prices have gone up slightly but not much. The staff is consistently reported as friendly and very helpful, often greeting customers and asking if they are finding everything okay. The store is also very organized. However, a point of frustration for some is the self-checkout process, where customers must wait for an employee to come to each register. Overall, it is a place where tweens and teens quickly fall in love, prompting many return visits.