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February 2024 by Denise L.
What a comfortable Range! Our Instructor Lee uses this Range for practice and compared to other Ranges, it feels very comfortable here. You must view an online video prior to using the Range and from the moment you enter the area to check-in to the Range, you feel safe. The female who does the Range check-in is absolutely excellent and she assures that all rules are being adhered to in a way that you can only feel safe. She is extremely organized, attentive and personable. I highly recommend this Range.
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January 2024 by CG
Customer Service is a 4. Some of the guys with their short answers! There's no need to come off rude. And black lady in the back is rude, and weird! Real Facts. If you hate your Job, find another one to smile in overall. She talks as if she's irritated!! Like lady, work else where. Energy is off. Make a person feel like they need to spend elsewhere, also closes at 5pm! In the Real world, folks get off from work at 5pm. It is very inconvenient and inconsiderate to close so early! Get with modern times for a Normal time schedule. No Covid excuses...
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January 2024 by Steve Andersen
I used to go there they have a good ammo selection but not many guns. The blond cashier seemed irritated and bothered when I came back to pick up a gun I purchased. Won't be back.
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December 2023 by Edwin Watkins
Went to pick up my item from repair, came in took a number and was prepared to wait. While waiting young man asked could he help and actual did! He took my invoice, brought my item to me, and explained repair, then helped me make a purchase! Even though the store was empty compared to the weekend, i was treated well by him and front counter, and appreciate it.Sometimes you have short and to the point when busy, i say that to advise people who come in on the weekend or when it crowded.....its just business professional not rude at all!
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December 2023 by Danielle D.
As a new gun owner and member of Fred's Outdoors and I must say I appreciate the rules that are in place to keep everyone safe. The staff have a calm but firm demeanor which makes me feel like they have everything under control no matter what may pop off. The staff is friendly and very knowledgeable about all of the products and services they provide and though they get pretty busy, I've never felt rushed or felt as though I didn't have their undivided attention. Special shout out to Shanda, the lady at the front desk! I interact with her every time I go in there and she is always professional, helpful and friendly. Thank you! The only CON I have is during my practice time, it gets really LOUD in the shooting area. I double up on ear protection and it's still a lot. If they had separate lanes for the high caliber guns, maybe it wouldn't be so loud? I don't know but other than that, I really enjoy my time at Fred's and will continue to patronize this establishment.
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December 2023 by Kevin B.
Great spot to get your hammers , The whole team is very knowledgeable with understanding the customers needs.
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December 2023 by Myeshia B.
The lady at the front desk is very rude!!! She has to understand that without customers, you have no paycheck. My husband and son went to Fred's particularly the shooting range. She was very nasty and doesn't know who to speak to people. This has happened on multiple occasions. I will be taking my services to an establishment that exudes good customer service and I recommend everyone else does too!
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October 2023 by Marc Krouse
Been shooting now for over a year. Spent thousands already. Not one dollar at fred's. When I was looking for my first gun, I read the Google reviews and decided to go with a small local dealer. No one smiles, they mostly seem snotty and annoyed. Never felt like anyone cared if I made a purchase or not. Soooo. I go there, look at their stuff, and go somewhere else.jokes on them lol. I'm local and there are many other options to get personal service... And on line which is cheaper, but I like to buy local.
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October 2023 by arthur whitfield
Brought my wife to the range today and the lady in the back was very helpful to us. She gave us some great advice and a few tips to help my wife deal with recoil etc. Really appreciate it.
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September 2023 by Specialized 2010
4/29/23.. Was here with my daughter buying some minor accessories for my rifle. Havent been here in a very long while and it has changed a whole lot. Prices weren't that bad as far as the items I was looking it, typical storefront prices. I was greeted right away and got my items picked up and sent to the register upfront. The staff made me feel they like they were not doing me a favor, just great customer service. Daughter was entertained and liked the stuffed animals and wasnt freaked out by them. Overall a fantastic shopping experience.
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September 2023 by M B
I came in to look at a kimber and bought it. Sales representative was helpful and showed me a few different choices. Help me get my forms filled out correctly. Very quick and easy. Local in stock gun shop. I would recommend going here for guns and hunting supplies. There is plenty of fishing gear in stock as well. They have an indoor gun range here also.
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August 2023 by Tiffany Tanner
Tony is absolutely amazing!!! Help me immensely. Help us take our new baby home and put gas in her. Definitely felt like family.
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August 2023 by Ron C.
Retraction- found missing gun case!I have been going to Fred's for years now and I have always been very satisfied!Recently Kevin was most helpful to me.
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August 2023 by Rhonda G
The team is patient, direct, transparent, and dedicated to meeting the needs of the customer before them. I've never had anyone push a particular brand or product. On the range, the attendant (different people fill this role) is attentive (as they should be) and serious about safety (again, as they should).
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August 2023 by Dewayne Langeluttig
I found the staff to be very friendly. Shooting range extremely safe.Definitely will be getting my business feel fortunate they are in my community.
