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February 2024 by Cory Cooke
They were able to get my wife's car in without delay. Provided much needed information on needed work. Got the work done in a timely manner. Always great prices. Always professional. Highly recommend JJ's.
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February 2024 by Artun Çağan
It was amazing and fast service. I went there for MD safety inspection. Leny helped to get inspection as soon as possible she can even when they are fully packed. I would say that was the cleanest car service shop in my life. The work area and waiting area so clean, staff is so kind and very helpful. I would suggest to everyone.
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February 2024 by Solomon Bezuayeh
Very professional service starting with the customer service advisor (Leny) she is so welcoming and professional. They set the expectation on when my car will be ready and they meet the expectations, I am very happy with the service they provided.
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February 2024 by Aaron Barber
Although I failed my inspection it was not this shop's fault. they did a great job treated me great and was extremely nice. Leny was my SA
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January 2024 by Unicka Hyman
Quick Service And Outstanding Customer Service. I Brung My E Class Mercedes Benz In For Suspension Issues. I Already Had So Much Going On In Life But Mr.Justin And Mrs.Lenny Did Everything They Could To Lighten My Load. I Was Provided Lyft Service & Towing At No Cost. Needless To Say My Car Was Well Taken Care Of. If You’re In Search Of Exceptional Customer Service, Prompt Service, Trustworthy Service Please Consider JJ’s.
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January 2024 by Raia Cauley
I got a few repairs done not to long ago, my car sounds and drives better. Only thing is my undercarriage wasn’t screwed in all the way so I had to stop at another shop because it was dragging (my cars already low).
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January 2024 by ron “wolfman” moon
Theeeeeeee BEST!!!!!! Hands down there are no words. All I can say is if heaven had a auto shop this would be it ??
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January 2024 by Jordan Fenwick
JJ's Auto Service Center has consistently exceeded my expectations with their exceptional service. Over the past year, I have entrusted them with servicing my vehicle, and they have always shown great respect towards it. One of the things I truly appreciate is their attention to detail, as I never have to worry about greasy smudges/fingerprints on my interior surfaces or exterior paint/vinyl wrap.Not only is their work of high quality, but JJ's Auto Service Center has also demonstrated their honesty, which is a rare find in the automotive industry. Their office is clean and inviting, creating a pleasant atmosphere. Leny, Justin and employees are extremely knowledgeable and maintain excellent communication.I highly recommend JJ's Auto Service Center to anyone in need of reliable and trustworthy automotive service.
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January 2024 by bigproc83
Brought my Hyundai Palisade in because of rear door issue. The technician send me a detailed video of the issue and fixed it. The service was excellent and the receptionist Lenny was super nice and professional, will use again and would recommend for future car issues.
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January 2024 by Debbie Fitzgerald
I love their visual explanations of maintenance concerns. The prices are reasonable as well.
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January 2024 by Essence Coleman
I started having exhaust issues over the weekend so I went to google and found J.Jo’s auto service center. I called and told Leny what my issue was and she told me I could bring it in. Customer service was on point, everyone was so nice at the establishment. I liked how they not only told me what the issue was but had me come back as they showed me. I’m happy I found them and they were able to fix my car for me and the cost was not expensive at all and that was a fear of mine. They have now earned a new customer. Thank you all for everything today I truly appreciate it.
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January 2024 by David Grieb
You were very pleasant to work with kept me informed has the process progressed and the cost was much less then expected which was a Hugh blessing the work was great I have not had an experience like this with a mechanic company in a long time I will Recommend you to anyone I meet keep up the good work
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January 2024 by Carweyla Hawkins
Outstanding customer service!
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January 2024 by J. C. Jenkins
I found J.J.'s on Google and decided to give them a shot because of the great reviews. My experience was a little stressful in the beginning, due to them receiving faulty repair parts. But in the end, they replaced the faulty part and made sure that my vehicle was running properly without hesitation. The customer service is awesome. Definitely will be back!Updated Review 1/9/24: Took away two stars based on my latest experience. Had an appointment at 11am to diagnose if the previously installed parts were failing (still under warranty). They did not look at my vehicle until around 5pm. They pretty much refused to look at the warrantied engine mounts even though I specifically mentioned that I believed they were going bad, and decided to find another "issue" that wasn't the issue. I've had my vehicle for 13 years, and maintained it well. I know when something is not right, and based on my previous issue, the engine mounts solved the problem. If the vehicle is starting to make the same noises.....more than likely the engine mounts are going bad again. I've never dealt with an auto repair business that would not try to figure out what the problem is (aside from actually listening to the customer). Either they dont want to honor the warranty, or they just want to get more money for fixing a non relevant problem. Either way, I wasted an entire day, plus an almost 2 hour commute back and forth for absolutely nothing. Looks like I'll have to pay someone else to fix their failing warrantied parts.Services: General repairs & maintenance
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January 2024 by ken adams
JJ's builds trust with their customers by dealing with you in an up front and honest manner. They show you what's wrong, explain what needs to be done to fix it, and charge a fair price. They build relationships with their customer by treating them fairly. I recommend them to friends all the time. They do an excellent job repairing my vehicle whenever I need service .Service: General repairs & maintenance
