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March 2024 by Holly Rexrode
Not like the old Penney. Prices too high. Only a few items of each size. Good clearance if your are small or xxl.
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February 2024 by Lt Leonard
Not many employees or customers. Plenty parking available.
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February 2024 by B Smith
last minute, we decided to do an awkward couple/family photoshoot with our little one. the photos turned out great and Shakira was amazing! she worked well with out little one, and was so friendly. highly recommended.
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February 2024 by C Barnett
Great deals on cookware rifgt now!
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January 2024 by sara perry
It was very clean and comfortable there
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December 2023 by Ms.sweetea E
I love JCPENNEY, great curtains and towels sales all the time and take off extra with your coupons when you sign up online.
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December 2023 by alickka edwards
I recently witnessed a concerning situation at this establishment and felt it was important to share so other customers are aware. Another customer was treated poorly, and it left a negative impression on me. The staff should prioritize respectful and courteous communication for the customer that they were serving while being respectful of other customers in the establishment, and unfortunately, that wasn't the case. They were dismissive, combative, and rude and I was truly offended by how they were being treated. Save your money and go somewhere else since the staff here seems to lack empathy and respect.
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December 2023 by P.A. Sanders
This store needs an upgrade, as well as the mall. JCP has dirty carpet and a dressing room that need to be revamped. No one is available to assist you, just one cashier. Quality and quantity of stock is lacking. It's a little better than a thift store, but closer to an outlet.
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November 2023 by Cynthia Jones
Expert hair stylist Ms. Belinda did an outstanding job cutting and styling my hair. The atmosphere at J.C. Penney salon is very calm and welcoming; there is no loud music playing. It is a salon where you get the utmost care and attention. I like the professionalism of all stylists. Also, my appointment was at 1:00 pm and I only waited for 5 minutes. I will be rerturning for another service.
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October 2023 by Margo Davis
Love ❤️ JCPenny, and the customer service is always excellent.
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August 2023 by Chris Brazil
They don't open on time like the other stores. The Mall opens at 9 am so why aren't they also. They wait till 11am, and I don't have time to wait so I went to Wal Mart. They open on time and want my money. Maybebshouldncal Shaw and ask why he is loosing money.
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August 2023 by Red Neck
good jewelry department, friendly people
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June 2023 by Jacqueline Stewart-Sanderson
I went to this location to get my husband a birthday gift. I was able to get what I needed in less than an hour.
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May 2023 by Marsha Compton
This store has a decent selection of men's professional clothing at affordable prices. The women's professional dress selection is lacking in variety. Most of what they had for women professional clothing was all black. Overall the store was clean but the dressing rooms need revamped with at the vary least a carpet & furniture cleaning. It looked picked up but smelt like pee and had stains all over. Interactions with employees on both visits was pleasant.
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March 2023 by KeiAnna Beckett
Richard Dukes was amazing at helping my aunt and I choose items for our homes. He was patient, kind, and very helpful. He was the only employee he provided that type of customer service.