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January 2024 by Joe Ryan
I previously had a great experience here. Today, I called and asked if they shampoo car upholstery. She said yes and told me they would give me a price when I came in. I went in and they first told me $250 to detail the car and then went to $120 to shampoo the four seats. I can (and did) buy a machine for less than that! I got their VIP wash. What a joke. I was one of two customers they had at this time and they did a horrible job. Crumbs on the console, didn't even touch the trunk area with a vacuum, etc. I'm attaching pics. I won't go there again. So sad because they are so convenient.
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January 2024 by Toney Rogers
My truck was going through automated system and no one got it when it came out. It literally just kept rolling out into the parking lot. I should have recorded it. I went to the manager and he told me “he knows what he is doing, he has been there 18 years.” When I asked for the owner they weren't available.
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November 2023 by Renie
HORRIBLE!! One star is generous. I had to at least put that or I couldn’t leave a review. Do not take your vehicle there. The right side of the car came out of the wash with foamy soap all over one side. I went and spoke with manager so they could rinse it before they started drying it. He Wouldn’t even go look at it and told me it was fine. I asked them to rinse it off because I did not want that dried on my paint. He just kept saying it’s fine. I said I wouldn’t come back and he said that’s your choice, you don’t have to come back. I had foamy green, whatever it was coming out of the gas tank and from under the hood running down the car. Don’t waist your money!
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November 2023 by PL Russell
First time visitor. Great customer service when I pulled up to select type of wash. Well organized and efficient getting my car washed and cleaned in under 25mins
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November 2023 by Lawanda Mitchell
Nasty attitudes. For $28, not good at all. Vehicle not wiped dried completely. Floor mats were wet. Asked the guy to dry them...proceeded with an attitude. Finally, a guy came over and said they don't dry the mats, it's $45 for that service. Never heard of such. New management since I last came here. Will be the last.
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October 2023 by Crystal Ri (BeautifulCryssie)
Best car wash around. Even after paying fir the highest priced car was available, my windows were still smudged with fingerprints. Otherwise, very pleased. The cleaned the door jambs and the car smelled great after they worked their magic.
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October 2023 by TheMedleymom
This use to be the best in town. Don't waste your money! VIP and the center console was still dirty. WAY too much protectant used inside and the door jams were still dirty. The so called cashier was in her slippers, pajamas and hoodie and had headphones on while texting. She literally just stuck her hand out for my money and didn't even look at me. Never said a word. Will never go back again.
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September 2023 by Zuri Darren
Zero stars dont come here he was rude they did not thoroughly clean my car i went to clean it and he has an attitude telling me i am ruining his towels! Bad service wouldn’t recommend at all!Services: Scratch removal
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June 2023 by Troy S.
Mr. Clean Car Wash at 11775 Holy Auto Center Lane.....for $24 you dont get your dash and cupholder cleaned?!? The loud supervisor compared the services to a dinner menu. If its not on the services...you dont get it. So what they did, the basic car wash has been split up over several services. To get the basic service of having your dash cleaned comes with the $30 VIP service?!?! I also opted out of getting tire shine. My tires were brown from daily driving. I thought I was gonna have cleaned tires with no shine. This carwash experience was the worst. How do you expect to keep customers? I've never expected a carwash with many who don't speak english to scam honest folk out of a carwash! You SUCK!
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June 2023 by Pacific Adventures
Even after paying $30 for the VIP there was still obvious dirt on my quarter panels on both sides of the vehicle. Inside was cleaned but expected more (more attention to detail) they cleaned some due panels and not others, still had crumbs in gear shift visible only when in Drive. There was no attention to the bench folded up in the back seat that was covered in dog hair!Not to mention I was looking at my truck get “washed” and there’s a build up of green slime like algae or soap product building up at the top of the wash rack strips.Decent time taken on the wash though
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June 2023 by Johnny Sanchez
Worst car wash ever. I paid for the most expensive wash and wasn't worth a penny. This establishment needs to go out of business. They broke both of my mirrors as well as my back seat outlets. They were using glass cleaner for my rims and tires. And the manager to overlook everyone just sits on his phone. Zero help from anyone. The owner doesn’t like in Maryland so he’s also never there to help any customer service.DO NOT SPEND YOUR MONEY HEREService: Auto detailing
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May 2023 by Rupert Eric D.
Tried Mr Clean today car was in need of a wash so I thought I would try them out they vacuumed out the inside well and completed the wash quickly so I got in and drove away went to eat at one of my favorite places and when I came out I looked at the hood of my SUV and it was filthy now I understand how they finished the wash so quickly the roof and the hood looked like they hadn't been washed at all there were black spots and tiny scratches all over the hood terrible job and it was not in places that may have been missed inadvertently it was wide open areas needless to say I won't be going back there again
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May 2023 by Tanya Touchstone
BROKE MY CENTER CONSOLEI paid a for “the works”. When my car was finished, I got in and noticedh the center console was open. To make matters worse it would not close. The mgr on duty was extremely rude, and insisted “they” didn’t open it. They told me to write my contact information on small yellow sticky note. He refused to even look at my “stuck open” console. Lying, rudeness, and non customer service by management is unacceptable. I paid $28 to have my center console broken, and then to be told “they” didn’t do it. Never again!!Services: Vacuuming
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May 2023 by Lyndon Tomlin
Mr car is sitting there with all the doors open waiting to be cleaned, the guy pulls another car on the line and said something to the effect of "VIP" and they all rushed to that and left the rest of us hanging. When the young lady said my car was ready, I told her my inside had not been cleaned and she insisted it had. BS! Because I stood there and watched them do nothing! When I was about to leave the guy next to me was calling them over with the same complaint. Will never use again.
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April 2023 by Abiola Dawodu
Good car wash, but if you want more attentionpaid to your car, go when it's not too busy
