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November 2023 by The Toledo's
Great location, great customer service, very polite and respectful.And friendly definitely recommend this place. And most important great work.
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October 2023 by Janice Mitchell
Excellent customer service. The manager was informative and went above and beyond to make sure my tire issue was handled in a timely manner. If you are in the Waldorf area this is the best place for tire services. I got a tire replacement on a holiday. They made it happen. Mr Tire thank you for quality service.
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October 2023 by Asya Giles
I have had a great experience here every time. Joe is very professional and he is great at what he does!
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September 2023 by Ari
They are a great shop and a treated me like family I would recommend Mr.tire and John was very helpful
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August 2023 by Ronnie Thomas
My first visit to MR.TIRE was awesome because everyone conducted themselves in a professional manner greeting to the departure.Mr. Joseph Cusic, the manager was polite and explained the services needed for your vehicle based on what information about the vehicle given in a timely manner.His professional knowledge was polite and to the point and my vehicle was ready in a timely manner.I recommend this company and this location for great value and honesty.MPT
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August 2023 by David Medina
I would leave no stars if possible. I used to live in Frederick Maryland. I have gone to Mr Tire in Mount Airy Maryland for over 17 years. I have moved to Pennsylvania 4 years ago, and I still take the hour and a half trip to go to the Mount Airy Maryland store.I called the week before to make an appointment for a front end alignment at the Waldorf location. I arrive for my 8:30 a.m. appointment to find an employee cutting up pieces of pretzel to feed to the birds in the parking lot. I was then informed that they would not even be able to get to my car until well after 10:30. I was visiting relatives in Waldorf Maryland and made it quite specific that I would be waiting for the front end alignment to be completed. I was told to show up at 8:30. I guess I was supposed to be there at 8:30 to watch no one working on cars, but to sit and watch the birds get fed. I wouldn't go to this location again if it was the last tire place on the planet.
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August 2023 by Courtney Hilton Fancher
Whomever is answering the phone here is extremely rude and unwilling to help customers. I had a service done to change one tire and the wrong mileage was reported to carfax. I am currently trying to sell my car and the carfax is not matching my current mileage and is causing me issues. This company entered 69,321 miles for a car that was brand new with only 6,932 miles. I called, obtained my receipt and asked to receive a letter from the company to send to carfax explaining the mistake. Which is what carfax has asked for. The person on the phone refused with a terrible tone and attitudec and insisted I spent more money with them instead of them doing their part to fix the mistake. If you think I’d put more money into this business after being talked to this way, you guys are sadly mistaken.
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August 2023 by Chris Har
Awesome customer service! Joe and crew took great care of me and my vehicle. Will return
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July 2023 by T. W.
Wouldn't even accept the manufacturer's warranty. Did not inspect all 4 tires. Manager before inspection of the tires that the tires were too old. Unprofessional. Take your business elsewhere.
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July 2023 by Davon C
I called for an inquiry, whoever answered the phone was extremely rude. Then was told to hold up with absolutely no help.
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May 2023 by Lakisha Middleton
I had such a great experience here with Joe and Milton. Joe is funny and makes sure he communicates thoroughly about the process. Milton was thoroughly as well. He showed me what was wrong with my tires, gave recommendations and answered all questions I had. I am coming back for any other needs in the future.Thank you Joe & Milton
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May 2023 by Bill
Was able to get my tire repaired with a minimum wait
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April 2023 by Denise Martin
I love Joe!!! Everyone is nice, knowledgeable and professional!!! Please take your care there for service; you will not be disappointed.
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April 2023 by Elizabeth Watson
Spent multiple days searching for a place where could get new tires for my mom. This Mr. Tire was the only spot with tires in stock and availability for an appointment. I was able to pull in, get 4 new tires, and be on the road before lunch. I highly recommend.
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March 2023 by Normy_20 !
Joe gave me Awesome service! He’s great! Definitely come here!
