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November 2023 by A. G.
A short time ago, I purchased raw dog food & my dogs got sick because of the bum freezers. Please don't continue to sell the raw food to your customers after acknowledging your freezers are bad & the frozen food isn't frozen! Then it's never any accountability or refunds! Always some b's about being a third party dealer. I see why everyone slowly stop coming to this place & order online. Save time & gas money, plus any problems,, 100% refund. Not at this place!!! Also, pull the Victor dog food from your shelf. It's a major recall & this guy is still selling it knowingly. You can't make this shyt up!!
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November 2023 by Shymay S.
0 Stars Given!!! I always try to support small businesses owners, local businesses owners, black businesses owner's. This owner here at Muttropolitian is very unprofessional and rude. The dog washing area is very messy. It's a foul odor when walking in. I came in to shampoo & blow dry my German Sheppard ... I was told by the owner I can shampoo & only towel dry her. Remind you I said she's a German Sheppard. Anywho I was told I could not use the blow dryers because those dogs have to much hair & I have open food. I did not argue with him because this is his business but come on dude you are suppose to be a self serve dog grooming place .. re arrange things to accommodate everyone needs. Be convenient to your customers to build a loyal clientele base. I will not recommend!
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August 2023 by Jayne A.
Have only been here once it was weird and awkward, nothing had a price on it i had to ask the owner and it was very over priced. Place doesn't open on time at all. Like to support local business when i can but he needs to up his game
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August 2023 by Michelle Foust
I loved that they had self service grooming stations where i could bathe my princess, but for my dog, they no longer allowed me to the blow dry my dog because she is a shephard and her hair would blow all over the place.
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May 2023 by djay62992
Great local store to shop at, very knowledgeable about my pet, and able to get in and out when in a rush. They even have a pet washing station area++. Will return...
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May 2023 by Libby K.
Everything is a la cart or you can bring your own shampoo/scissors. The self grooming area isn't kept very clean but I'm always grateful for a do it yourself dog wash for my Aussie. I'll probably be back.
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April 2023 by Brandon Buckley
The shop is great and the products are fantastic but on multiple occasions for 45-90 minutes there is nobody at the front and the shop is closed with no notice like gone for lunch during regular store hours.
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March 2023 by Terrance Smith
Everyone is so very informed of all the products and animal needs. You are cheating your pets if you are still shopping at PetSmart.
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March 2023 by Danielle Brown-Bey
Rude! They will not get my business. But best of luck to others!
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November 2022 by Nick M.
Great place highly recommended very nice and friendly people clean and well maintained!
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November 2022 by Dahyanni Graham -DPSCS-
Honest opinion, the was station was spacious and the price to self wash my dog goes with market price. The only complaint I had is there was a lot of dog hair that wasn’t cleaned up around the dog wash stations. Other than that, I enjoyed the experience. Definitely going back!
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July 2022 by Mindy Sutton
Black Owned business. Very Professional staff. Good selection of food and snacks and etc... Support
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June 2022 by Nadia Kendall
Despite being a dog centric store, I was able to bring my cat there. We were on the road for three days and she didn't fare well in the carrier. The gentleman on staff there was kind and patient with my questions. All the equipment necessary to bathe your animal was on site - all you had to do was bring your animal and prepare to get a little wet. There are very few options for bathing your cat - I hope this review helps more people become aware of this facility.
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November 2021 by Denise G.
I like the services. The staff is very nice. Grooming is hit or miss. My for baby is very comfortable here and he always smells great and we. Get a long wear out of his service. The groomer never takes direction, each time I ask for his ears to be shaved totally hair free and we get floppy long hat ears every time. He always look so cute so I don't complain. Getting an appointment here is like pulling teeth. Either told, they need to check if they can book, or to call back a month later to book. So I guess you need to book at pick up or else it will be months before you can get your pet in again. This coupled with getting cuts that are subpar or that I didn't ask for maybe it's time to find a new groomer.
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October 2021 by Rita Simmons
I absolutely love this place! The owner Trey is very knowledgeable and readily shares what he knows! I take my 110 lb Rottie regularly for his bath and he climbs up the ramp with no problem! The only time I’ve gone there and the place wasn’t open was when I went on a Monday and that is the regular day to close! I am not understanding some of the negative reviews. I have always been treated with the upmost respect and receive top notch customer service.
