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February 2024 by Susan Pulluaim
The door wait time was a little bit long but it was worth the wait. Starting my new pandora bracelet
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January 2024 by Sherry Welch
Glad there is finally one close to me. Nomore driving to Annapolis, md for it.Ladies were nice! Had exactly what I was looking for.
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April 2023 by Jmichelle C
The store manager I believe her name is Susan, does not know what costumer service is, rude and unprofessional, why is she even doing costumer service.
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December 2022 by M D
Went in this location to make a specific engraved purchase the sales associate was NOT helpful. She wanted and pushed for me to purchase an item of HER choice when I said that wasn’t what I wanted I got little help with my engraved purchased and she was too busy talking to another sales associate to tend to what I wanted. When I said never mind she said OK! I left the store without purchasing anything. I won’t be coming back to this location again!
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February 2022 by Mark and Tatia
Vee, the Store Manager set the bar for her associates to follow. She provided and exceeded my needs! I'll be back! Thanks Vee! ??
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January 2022 by Caprice Vaughan
My favorite pastime. I have 3 bracelets and over 50 charms and counting..im a pandora charmer for sure.
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October 2021 by Felicia Glasper
Always a great experience
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September 2021 by D “Redroses425” Young
Did not meet my expectations for providing solid customer service. A customer should never leave your store unhappy. Did not make the best decision in satisfying my needs for a gift received two months before the pandemic shut everything down. Loyal customer for years.
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August 2021 by Rose F Pickett
I found some great charms for my granddaughter's upcoming birthday.
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July 2021 by Terrance “TEE” Wakefield
The service was exceptional (Morgan helped us). She remembered my wife and daughter from a week ago and made sure our purchase experience went through with ease.
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June 2021 by Arminta H
I took 5 bracelets in the store to be cleaned. They take pictures of your bracelets before they clean them. They ask you to sign the photo of the bracelets. I notice the photos taken of my bracelets only captured half of 2 of the bracelets. I pointed that out to the employee. She says to me ..and I quote.."I ain't gonna steal none of your charms." I stated I never said you would and how inappropriate that statement was that you just made to me. Now she's huffy and got an attitude with me because of something she said..Customer service is non-existent ?♀️
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May 2021 by Deborah Young
Did not meet my expectations for providing solid customer service. A customer should never leave your store unhappy. Did not make the best decision in satisfying my needs for a gift received two months before the pandemic shut everything down. Loyal customer for years.
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May 2021 by Maria Gonzalez
Excelent
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February 2021 by Casey Johnson
Amazing customer service. The ladies allowed me to try things on and see if I really loved them. They also helped me decide when I couldn't lol. The employees also help each other out during the checkout process to make it smoother and faster. Great job!
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February 2021 by Barbette Scaife
I’m returning my purchase the lady who helped me was snapping, rude and short. She was not very helpful and wanted you to quickly pay and buy more but her attitude was completely off!!! I will be returning on Monday. I’m not coming back here for my future charms for our bracelets. I’m not happy
