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November 2023 by Alpesh Patel
Background is I bought a car they had remotely, I paid for an inspection from lemonsquad which was worthless. Smaller town so the guy who looked at the car was far from a mechanic. Anyway I bought the car because they said it checked out but I asked the manager of prize auto just to show me all the defects as I expected some with the age but he failed to mention a lot. Told him so many times that I don't want surprises. Didn't show any pics of the parts of the car which had a ton of rock chips. They kept the gas at empty so the the mechanic or anyone for that matter would be scared to hit the gas and that's where the problems were. Massive thunk from differantal, engine lights turning on and car couldn't go past 15mph. Failed to disclose bad Bondo work on another part of the car just on and on. I'm aver 2k in just to getting running without any of the cosmetic issues. All things that lemonsquad should had seen as well so they are not the only ones to blame.Car only had 70k miles but was treated like garbage. Asked for a partial refund since I paid to have the car shipped and they said too bad because they knew I had no way to return it without paying a lot for shipping. I never even signed any of the disclosures work but again not much I can do, will be filing a claim with the states attorneys as well and bbbNo matter how nice they are remember that they are a small used car dealer. It was my fault for trusting them at all and that's my expensive lesson learned. I'm more mad at myself to be honest but don't trust anything they say and don't buy a car would be my advice but if you have to make sure to drive the car hard for a while and pay for gas if you need to, I see many of the same reviews but I thought I did my due diligence by hiring a 3rd party.The other part is don't trust lemonsquad. All they did was take a bunch of pictures and the funny part is they did t even take pictures of the damaged parts, I knew it was messed up in the first minute if driving it. I bought it to play with and work on but needed much more
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September 2023 by Samuel Kohler
Had an incredible experience! So friendly and so helpful! I’m glad I purchased from them!
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September 2023 by Jerry Shepard
Excellent service and the process was super easy to deal with. and amazing company and its people are great
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August 2023 by Danielle Grigg
Great pleace! Got a car from them a few years ago & had some brake problems took it back to them they got it all fixed (under warranty)in a timely manner. Very nice staff! Would highly recommend.
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August 2023 by Shonda Rivera
I purchased a vehicle from this company that was made to run just to make it off the lot. 30 days later ever light there was came on . They made promises to fix it but there was always an excuse.In response to your comment below. I did not think about writing a review however if I had know it would get a response to have my vehicle repaired I would have. The vehicle was not any good and is now in the salvage yard where it belongs and should have been when your all sold me the vehicle. BUYER BEWARE.
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August 2023 by Christian Barnes
Everybody kept turning us away, we went to about 20 different dealerships before my friend told me about this place. They got us into a car even though we weren't in the best position and they got us done and took care of us!
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July 2023 by Makiah Kirk
I was sold a car with transmission troubles. Right when I pulled off of the lot, the check engine light came on. I brought it right back and went inside so they could take a look. I came back out and it was off. About 2 weeks later, it came back on. The code was p0128. Pretty much, my car isn’t getting warm enough. I take it back, they said all I had to do is put coolant in the car so they did. My check engine light comes on AGAIN.. and this time, the car is stalling. I call them once again and now they’re saying I have to pay for anything that’s going on with the car because I’ve had it for so long. I kept coming back for the same problems for almost 6 months now. I’ve been sold a car that might need a new transmission. And not to mention, they replaced the motor (since it was recalled in 2021) without notifying me or the carfax report. This is sick business. They blocked my number and when I call from someone else’s phone, they ask for my name. When I give them my name, they hang up and block their number.
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July 2023 by Troy Scott
Worst place to buy a car from. Bought a car from them a month ago and have been having problems with it ever since. Car was seen as passed inspection, only to take it elsewhere and it failed state inspection. Many lights on the dashboard keep coming on, this place basically lied about the car performance. DO NOT BUY A CAR FROM HERE unless you want to be lied to and have your money taken!!!!!!!
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June 2023 by Ivin Moody
Wow!!!! I went into this place today just knowing due to my situation the answer was gonna be NO!!! My salesman and the team did not stop until I was riding. When so many places were not willing help someone with good income and stability but a few mistakes from the past. I recommend this place to everyone if you are seeking a use car or need assistance or a chance to prove yourself again. The place is off the CHAIN I will be singing their praises to everyone.
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June 2023 by Khamarhea Gourdine
WORST CAR BUYING EXPERIENCE OF MY LIFE. I buy a car from this location the very next day the car dont start. I call to ask whats going on. Claim the car started perfect for them. Next thing you know cracked block. I need a whole new engine. Only had the car for 2 months & here i am walking. DO NOT BUY PLEASEE!!!!
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May 2023 by Billy D'amico
These people in this waldorf store are the childish and rudest people u can ever meet. They say one thing and do s other thing. And don't want to help u and they hang up on you and don't know how to takes messages for customers. And when they tell u one thing it is the told opposite. And they play around when customers are there and they r never help ful with anything. They want ur money cause I went and put 2000 down and then they told me to come sign papers so they can't sell thw car. But next day thw guy who helped me sign papers went and tried to sell the car next day. They say stuff make it through inspection and when I got the car u had to put 1000 dollars worth of work into it and still have to do another 700 dollars for shocks and then no one wants to help with anything with the warranty they sell to u with out even knowing bout it. So I gave 1 star cause if I could give half I would have.
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January 2023 by Ethan Riley
Ali and the rest of the staff made buying a vehicle a great experience. Knowledgeable accomodating and friendly. Just bought my second truck from them and will definitely be back in the future. Both have been great quality. Highly recommend!
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January 2023 by betty Kevin
Best used car buying experience ever!The entire team at Prize auto made our used car buying experience absolutely wonderful! They took the time to answer many questions with no pressure, just patience. They helped us purchase the perfect car for a great price. They are honest, good guys that take all the stress out of buying a used car. We will defintely be back. I highly recommend them.
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January 2023 by michelle Kevin
Shopping for a car for my daughter, although I didn't buy a car there (yet), had a good and relaxed experience at this dealership. Absolutely no hassle from the sales team, she was able to look around and test drive some vehicles. They keep their lot nicely organized and all information posted on the windshield.
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January 2023 by susan Anthony
We recently bought a car from here and we had a great experience. Salesman was very helpful. We were able to see the car quickly and then go through the entire process very easily. I would recommend to anyone in search of an easy car buying process!
