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November 2022 by April K.
I can't say enough good things about Rainbow Moving & Storage! Bill and his teams have done great work with 2 moves of ours (a business move and a personal move out of state). Bill personally makes sure everything is going smoothly and expects a call immediately if there is a problem, so he can personally make it right (didn't have any issues on our moves, but he told us to keep his number for any issues). His teams arrive early or on time and are quick, but take care of your belongings like they are their own. Didn't have any damaged items in either move. Using them again in December for another business move and I'm always recommending them to others.
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February 2022 by Aretha Ventura
If I could give 0 stars I would. 4 men delivered my stuff and expected payment and food. One kept me with him while the others took the boxes to the apartment putting them in closets or spaces not seen upon entry. They refused to unpack the items because they said the place is to small. They had no intention of doing so based based on placement. When I asked one to at least open the boxes he jumped up with an attitude just cutting the boxes tape. I told him its ok I have a box cutter or will use a knife. They would disappear for an extended period of time I guess to justify their time. I also found a few items broken and one of my boxes was missing and they insisted it was a mistake. I called the manager Bill and he was just as rude and I have continued to call and he refuse to return any of my calls. I hope the military never contract them again. I have file a formal complaint especially since the manager cant have the decency to apologize or call.
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September 2021 by Gene K.
Richard, using a Wheaton truck, moved us from California to Virginia..all went smoothly, so I decided to use them to move from the storage to our new home a few months later. We were set for a Saturday morning at 6am...my wife and I were very anxious to get our furniture into our new home. They did NOT show up, no call, no nothing...I called several times, texted...nothing. Richard trampled all over our day to celebrate our new home...I never got a call....I found a mover, even with the last minute moving charge, was still $1,200 cheaper (Able movers)...I couldn't find nuts/bolts for a bed so I called Richard...he acted like I screwed him....couldn't believe it...un reliable as hell....
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January 2021 by Ma P.
I dodged a bullet on this one, I'm afraid. The guy is a j**** Plain and simple. I tried to get a quote--full of excuses. There is too much competition for me to waste time with "this guy"--had me send him my inventory then told me he'd get back to me within 24 hours. He did not--3 days went by--so I called, and, well--he was a j****
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August 2020 by charlie hopkins
Great folks
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August 2020 by Jessica F.
After a horrific move, Rainbow came through with great customer service!!! They were for sure the light at the end of the tunnel for us. Professional and fast! All workers wore a mask( so weird to have to me to mention that in a review).
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July 2020 by Brittany Cymes
My move was covered by my employer, so I cannot speak to value; however, Bill and Steve took excellent care of me. I moved 500 miles and they made it a very smooth process and even rushed my household goods so I could be in my new home before the holiday weekend; things were packed thoroughly and moved efficiently, which was even more impressive considering the inclement weather plus 90 degree days! I will definitely be using them again for my next move.
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May 2020 by Kim B.
My moving and storage experience this past Friday went very smoothly. The 3 movers arrived early. Inventory was done on every item that I packed. I was surprised to see the extra care given when they added additional packing to what I had already done. The movers were cordial and friendly. I have moved several times over my military career..this is why I chose this company and the fact they offer military discount. I will be using them in a couple of months to deliver my household goods out of storage when my new home is ready.Thanks for the excellent friendly customer service experience.K. Burney
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November 2019 by Vance Epps
Great job
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November 2019 by astronautga88
They were my employer choice. Some would say stuff would break during the move and that is expected. With that said, I did not like this company because from the beginning they did not seem concincious and sure enough stuff got broken. The attitude of the unpacking team when I found the damaged furniture parts is what motivated me to write the review. They did not apologize , they blamed it on the packing team and pointed out that my furniture is not robust enough to handle the move. Furthermore, when they put things together, they did not do it well and try to hide the fact that some of screws were missing.
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November 2019 by David Windsor
They are a sorry moving company just be careful using that company
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November 2019 by Nancy T.
Our move earlier this year was handled efficiently and perfectly by the Waldorf crew. They were on time and worked like a well oiled machine. I would hire them again. Fair pricing.
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July 2019 by Meli B
I recommended this company to my Sister, thinking they would do a great job. I wish I hadn't. Their movers are unprofessional and not adequately trained; for the price, she paid to move, she shouldn't have had to lift a finger after everything was done. I could go on about everything wrong, but it's too long of a list. I will not recommend this company to anyone again!
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May 2019 by Shawanda Crowl
My mom used them. She is missing boxes that they said that they supposedly unloaded. They stole the boxes. Will be getting a lawyer.
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April 2019 by April Michelle Preston-Krauth
If you want the right company for the job and a local company that supports the community Bill and Donna are your team!!!
