Sheehy Auto Stores is known for its courteous staff and good-quality service, though customers have noted that service prices can be very high. One reviewer shared their experience of waiting for a recall repair on a Hyundai, which took longer than expected due to a missing part. While the waiting room was crowded and the total wait was 3.5 hours, the complimentary ride to nearby shopping was appreciated. Another customer initially hesitated to seek service due to cost concerns but found the service agent helpful and efficient, resolving their issue without significant expense. However, there have been mentions of a lack of clarity regarding warranties and additional Hyundai products and services. Overall, Sheehy Auto Stores offers a positive customer experience, though some may find the wait times and pricing to be drawbacks.