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November 2023 by Michelle Morris
Excellent service! Staff were very friendly and professional! I was completely satisfied with the work done on my vehicle and received it back earlier than expected!!!
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November 2023 by Eric Tagne
I was really impressed by the quality of the job. Thanks for timely taking care of my car. Would definitely recommend.
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November 2023 by CHRISTOPHER WILSON
Upon pick-up of the vehicle, there were chip paint problems on the upper grille. Moreover, I also found that the car horn did not work. crash champion failed to properly reassemble the vehicle correctly. Crash Champion was given 1545.07 but returned a defective vehicle. No integrity or quality customer service work. Crash Champion does have a make-it-right policy; however, after finding my car horn did not work made wondered what else was wrong with my car that the repair shop did. Even if I do take my car back, I can’t trust this car repair shop.
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October 2023 by Jeff Butler
Had my vehicle in for repairs and from the initial check-in to when my vehicle was repaired, the professionals of Crash Champions were pleasant, knowledgeable, and efficient. I actually had to return my vehicle due to some overspray from the paint job, and the staff (Grace Kim) heard my concerns and the shop took immediate action to correct. Customer satisfaction is a phrase we always hear and it's apparent the Crash Champions team embraces this important value as evidenced by their professionalism and service with a smile! My unfortunate incident (accident) turned into a pleasant and comforting experience.
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October 2023 by Ted Glover
Ladies at the front desk were courteous and professional. Cory was very thorough in explaining the process of getting my vehicle repaired, and kept me informed of the status from start to finish. I am extremely satisfied with the service that Crash Champions provided.
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October 2023 by Jerzeygirl Iam
Omg... a great experience. Unfortunately this is my 2nd repair.. but if I need my car repaired again (because of an accident) I will definitely be back here. Mr. Corey was great. He communicated with me every step of the process with me. He answered my questions and responded to my text messages
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October 2023 by sherry mcmanus
Immediately red flags!!! Ask to speak to Body shop guy and was told no. I would like to know details. I feel my questions were not addressed well. Left my car, will update when finished.
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September 2023 by Roxanne R.
Crash Champions fixed my car on time and did a superb job. If I ever need my car fixed because of an accident, I would not hesitate to have Crash Champions do the work. Everyone was beyond friendly. I even stopped by a few days after picking up my car to inquire about a spot on my passenger side and I was greeted with an employee that was more than able to help me with the problem.
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September 2023 by Beverly Wiggins
Great service, my truck was repaired in less time than they scheduled. My truck was also detailed and they re-tinted my windows. Excellent professional service!!!!Services: Painting
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August 2023 by Michael Smith
From Start to Finish this company took care of my repairs. Worked with my insurance company and left me stress free. Stayed in communication. Had the rental set up ready for me. Even when it was time to pick up and leave the rental they took care of that too. All Staff members were professional and responsive to any questions or concerns I had. Truck look like it just left the dealership new sales lot.Services: Tires
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August 2023 by Milton Galvan
Poor customer service but even worse communication skills from the team. The shop is also very slow and tends to make repairs wrong. Requiring more time to finish. Always requiring extensions on time and still not delivering in a timely manner. Poor over all attention to detail and customer service. Will not be returning or recommending this shop to anyone. Try your luck somewhere else. Rather be a little father from home and avoid the headache.Service: Body & Trim
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August 2023 by G LP
They are thieves, protect yourself and go elsewhere!!!Stole work shoes and Jordan’s from the trunk when they were only fixing the front door and front fender. They do not practice good business and who wants to trust their vehicle in the hands of people who knowingly allow thieves to work at a shop.Horrible experience. Initially I came with my car to get an estimate on the driver side front door and front fender. I was then notified that I would need to leave it there to be estimated and due to the insurance company having a shortage of accident adjusters, it may take longer than normal.Not knowing this, I hadn’t arranged a rental and instead had only thought this would take a day. But I ended up being and feeling pressured to leave it there just to get the estimates, so I was picked up by the rental car company to get that process going.From there, I wasn’t really able to completely empty my car due to the repair and rental company only being open until 5 and my work schedule also being until 5. I took time just to get the estimate but that was that. Once I got the rental I wasn’t able to completely empty my car being as though I work in construction and keep items on hand in my trunk.Time came and went, when the car was repaired, I thought it was up to par. Went to a work site the next day and found they had gone through my trunk, stolen a pair of my composite toe work shoes and a pair of gray Jordan dunks I work out in. I was in complete disbelief.You take your car to get fixed, spend thousands of dollars and they rob you to your face. Then give you the runaround and take no responsibility, saying they don’t have cameras where they work on hundreds of thousands worth of cars. They tell you to call corporate, who is suppose to call back but doesn’t. I would suggest no one patronize ANY of their businesses.All involved:Store 511Admin: Natalya DickersonManager: Mike WilsonTechnicians:Dae BaeHaeng JeongBrian KimYu ParkSeung YiHyeongyo OhCorporate: Ray TriscikAdmin: Sandy— told I would receive a call from Ray— never happened.
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August 2023 by Johnny London
Crash Champion is a great place to get vehicle repair work done thur the Travelers claims process. The mgmt. and staff are pleasant to work with.
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July 2023 by Elaine Lewis
I have been to this body shop a few times. I've never been disappointed! The customer service is outstanding and the work done on my car is remarkable!!! If you ever need the service of a body shop, let this amazing business take care of you!!!
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July 2023 by Kenya Henry
Courteous, professional, considerate and timely in delivery. Very pleased.
