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March 2024 by Greta S.
The owner at Super Beauty is rude and disrespectful! I was accused of returning a product, that they claimed I didn't buy...when I did. I had the product and the receipt only for the owner to conveniently lose it, while I went to get another one. Unfortunately, when I returned to the counter (because they didn't have anymore) , Tony couldn't find it. Then I was told I could not get my money back only a store credit. I was told to "shoo" and move away from the window...By now I am very upset by his tone and inappropriate behavior...to be treated like I was a thief, when the product had clearly been used when I purchased. Don't shop here! Beware!
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January 2024 by Renee M
Organized chaos! We always find what we're looking for eventually.
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January 2024 by Amina James
Rudest nastiest management racist most disgusting human being ever. Was literally treated like a homeless person begging for a handout for attempting to make an exchange and repurchase. I was refused mocked and told no while in original packaging bag and receipt because a sticker was missing. Zero stars.
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January 2024 by Amina J.
Thee nastiest racist people ever. I was treated like garbage by this Asian woman who has the customer service skills of a special needs person and that's offensive to the handicapped. I spend hundreds of dollars monthly with this establishment and was told I may not exchange a perfectly in tact pack of hair for a higher quality produc because she claims a piece of the package was missing. Mind you it took her 20 minutes to find something wrong because as she approached drunk with shades on and turning her nose up she decided she would not allow an exchange with a receipt in original bag and package. I would not recommend anyone to spend their hard earned money with such disgusting racis.
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December 2023 by Repenzla Brown
Customer service leaves a lot to be desired. Staff really don't want to be bothered. Large selection of products is the reason for the 3 stars.
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December 2023 by Lynn Casmore
I asked for help 2 times while I was in there and NO ONE knew where anything was. I left and probably won't be back.
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December 2023 by Marlene smith-henry
I have shopped here for years and they have excellent customer service,
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December 2023 by Alicia Swann
I don't know how to feel about this store. Given the location, I thought it would be a nice and pleasant experience. The store is huge, and in some order, once you get past the frontend that is FULL of clutter. There has to be a better way for them to display their products. Fully stocked hair care and other products. However, the customer service sucks. I asked 2 different people, 2 different questions and neither one knew the answer and before I could get the next word out, they walked away. Then the ladies at the front continued their conversation with each other that was definitely non-work related before acknowledging me to ring my stuff up. When they finally did stop talking, they just looked at me (as if I were to know to come to them). No greeting, no other eye contact, no thank you. Just slid my bag to me and walked away.
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December 2023 by mickyfingaz
I went there a couple of months ago to buy some clippers and blades. The front of the store was a cluttered maze and the clippers were behind an 8 foot wall at the checkout counter so I couldn't see what I was going to buy. I had to bother the employees to see the items I wanted to compare. I didn't like being treated like a criminal and the location of the store didn't require that level of deterrence. I'll never go back.
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November 2023 by Ebbi hickson
Great! Early morning shopping in and out! Friendly employees for it to be early.
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October 2023 by Macy Roberts
Store is huge, clean and organized. They can do better with customer service skills. I see a lot of other customers have the same complaints.
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October 2023 by Deanna W
Such a huge store. You should definitely find what you're looking for. I got the NYX butterglosses which are soooo moisturizing for this fall & winter!!
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October 2023 by Tawnya
Huge selection of nothing worth buying. I will most likely shop here again.
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October 2023 by Precious Jewlz
Management is rude and doesn’t have good customer service skills. I’d rather go on Amazon or Target before I shop here.
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September 2023 by Frances Cuffie
This business is new to our area. The store was neat, orderly and well stocked. Assistance was available with a smile. Service was great. Varieties of products galore. I will return.
