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September 2023 by Zakia Noory
Guillermo was very helpful and made the process extremely easy to go through. Helped us through getting the car we wanted. Would definitely recommend him to anyone. Great dealership overall!! The sales manager Andrew was extremely friendly and helpful. We received the best customer service in this dealership!!
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August 2023 by CHAKEYA FORD
Our sales associate Hunter was phenomenal!! He was very friendly, helpful and knowledgeable of the vehicles, making my daughters selection easy. Mary who came and spoke with us about the details and coverage information about the car was wonderful as well. Last but not least Mark in financing was awesome! He made our transaction quick, easy and understandable. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
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August 2023 by Garhett Adams
Usually dealerships give u a lot of run around but the staff here were to the point and didn’t beat around the bush. The manager Sam worked with me and my budget and did a very fair deal on a vehicle I wanted. The sales rep Joseph (I think that was his name lol) was excellent as well! They were both friendly and very professional! I will recommend my friends to buy here
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August 2023 by Kristi Morrow
We had the best experience and I still can’t believe I own this beautiful car! Big thanks to Dan Gignac for his awesomeness customer service and for feeling like an old friend- it was also really neat that he had a connection to Maine, where we just moved to MD from ♥️ I would highly recommend Waldorf Honda to anyone!
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August 2023 by Peggy Ferguson
I originally came into Waldorf Honda because of an internet ad but it was not the car I wanted. The salesman, Jamar, was very patient although I’m sure I seemed like I didn’t know what I wanted. Of course I wanted the newest CR-V with the most features and the lowest price. Who doesn’t want that? But he showed me several options. He showed me another option the next day that had almost everything I wanted. Everyone I dealt with was professional and very helpful including the lady who sold me the coverage and Dillon in the finance Dept. It was a good experience and those who know me know I don’t normally like to deal directly with car dealerships. Thank you for showing me a different side.
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August 2023 by John-Michael Carlin
Excellent customer service. I was buying a used vehicle but Treated me just like someone buying their most expensive brand new car. Update car has been using a lot of oil. Found a mechanic’s wrench in the engine compartment near the pulley /belts. The wrench was pretty banged up and greasy. I took it up to the dealership and showed the service manager. He looked up my car and said his mechanics didn’t do any work on it prior to selling it (used car). My question is “ So you’re saying that the no one checked under the hood ? Checked fluids? Inspected the engine etc before selling me the car”.?Regardless if a Honda mechanic left it or someone before, the fact is they sold me a car with a big loose wrench banging around under the hood. On top of that, the service manager wouldn’t give me the wrench back. Good thing i
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July 2023 by Tammy Butler
When I arrived I was immediately greeted and serviced. I arrived around 11:20am was told that the service would take 2hs to 2hrs and 45min. When I got in my car it was roughly 3:48.My only concern is was at checkout and something that I’ve noticed with my car a/c (I went in for a/c blowing warm air).So at checkout the cashier didn’t have a kind bone in her body. As I waited in line to check out she never greeted any of the customers including me. No service with a smile. Especially when I was there all the staff members were polite. I felt that was rude.So when it comes to the a/c temperature in my car. I never had to turn my a/c lower than 74. Since it was serviced I find myself having to drop the temperature to 71-69. I’m not satisfied with problem being fixed.
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July 2023 by Alicia Hair
Tony Reese was the absolute best. He kept me updated throughout my service answering all of my questions and concerns.The staff is always friendly and in my opinion honest. They genuinely make sure your vehicle is taken care of and if you are waiting a little bit longer then expected you are offered a shuttle ride. I will only take my vehicle to Waldorf Honda for any and all of my service needs.
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July 2023 by Mary Anne Limoncelli
This is my second review in a month because three weeks after I got my car, my partner went and got a car from Waldorf Honda as well. It was once again a straightforward and honest interaction as well as an excellent deal. We live over an hour away from this dealership but it’s the only one we’ll use from here on out.
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July 2023 by Deborah G.
Andrew Charles dud a complete in around on me and my husband! Had my credit file score 800+. Was supposed to deliver truck yesterday! Claims he did not get my husbands credit app with same score for 12 hours and that held us up! Never called and sent an email stating his counterpart sold the truck! We added truck onto our insurance! Andrew Charles said someone came in waving a big fat check! Never called is! Used us as leverage to sell to someone else! Waldorf Honda is unethical! Andrew Charles was shockingly rude to us! Said, you want the black one??? Take your business else elsewhere.This is the reason car salesman have the reputation that have! This man is supposed to be the sales manager!
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July 2023 by Annie Lamb
I felt very comfortable stating my wants and needs in a new vehicle. My salesman and the entire staff were very tenative to my wants and needs without any pressure. Special shout out to Smity. Thanks Bernard for the referral. I'm loving my Passport.
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July 2023 by Te Ata S.
I purchased my daughter's first car from a different dealership and took it to Waldorf Honda for diagnostic testing. The Service Advisor, Justin, was great at detailing the issues that needed to be taken care of. Everything was done timely and seamlessly. I even spoke with Dawn about upgrading the security on the car and she provided some great information. Thanks for taking care of us!
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July 2023 by Brittany J.
I submitted an internet inquiry for a 2023 Accord. I was contacted quickly. First by a sales person, then by the general manager. I explained my needs and that the dealership was over two hours away from my home. We came to an agreement over the phone. We completed financing all over the phone. Got the low Honda rate. We drove to pick up the car. When we arrived it was there, clean, and filled with gas. I was there for approx 2 hours in total. Overall a very smooth car buying experience. Salesman, GM, and finance were all very professional and I would shop with this dealership again.
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July 2023 by McTerry T.
Couldn't get an answer on tags and title 3.5 months after purchase. Called left messages, and customer service was near absent. If they don't know how to process tags and title just say it. Left with expired tags and no recourse almost 4 months in.
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June 2023 by Michael Matos
I recently purchased a Honda Accord and had a fantastic experience with the salesperson, Greg. From the moment I stepped into the dealership, Greg's knowledge and expertise were evident. What truly impressed me was his dedication to customer service, even in unfavorable weather conditions. Despite the rain, Greg took the time to guide me through the entire car-buying process, ensuring that I felt informed and comfortable every step of the way. His professionalism and attention to detail made the experience seamless and enjoyable. I highly recommend Greg for his exceptional service and expertise. Thank you for making my car-buying journey a positive one!"I hope this review captures your positive experience accurately. If you need any further assistance, feel free to let me know!
