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December 2023 by johana fair
Found the part we needed to fix our Kirby! Awesome customer service
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March 2022 by MW Moe
I took my machine in bc the reverse was inconsistent. They were condescending when I dropped it off. Then when the reverse was still inconsistent they were extremely condescending when I returned. The issue wasn't replicating when I went back but it is still not always working and I am taking it elsewhere. Even though they have a guarantee... it is not worth it to deal with them.
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March 2022 by Mingkhwan Carmack
Good customer service, fair to the price, the store is nice and clean, I have zero knowledge of sewing skill, offered one on one teaching. 100% recommended Thank you for your help and support
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March 2022 by Emily Bowden
Very nice people, and know what they are talking about! Gave us great advice in finding a new vacuum. The pricing was also very fair. Would recommend to anyone.
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May 2021 by Christopher Ray Blakeman
LaDon Buff cares deeply about his customers and is known in the vacuum cleaner industry as a thought leader as well as a product expert!
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March 2021 by Erin Roberts
I purchased my first sewing machine recently from this location and they were extremely helpful. The customer service was excellent! They are very knowledgeable and patient.
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April 2020 by Allison Kelly Vennemann
Owner was super knowledgeable. I went in to look for a certain vacuum and after talking, the owner recommended something completely different for my situation. I decided to buy his recommendation and I could not be happier with the product! Thank you for awesome service!
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March 2020 by Linda C
Very professional, knowledgeable and highly recommend! My sister and I have used Waldorf Sew n Vac, going back many years for both vacuum and sewing machine repair. Before moving to SC, I had them look at an old Kenmore machine because it would only straight stitch. I was going to ditch the machine but they were able to get the zigzagging to work at a very reasonable cost. Now I can use the hemming stitch, decorative pattern cams and the buttonholer again and the machine is sewing beautifully! I am thrilled! This shop is great and I am going to miss having the availability of going to them for their expertise, repair and courtesy. Maryland is lucky to have their great service!
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March 2019 by Matthew “Cybo'hark” Mcdade
Me and my mother went to purchase a scrubber belt. Did not acknowledge our presence upon entering the store. Poor customer service. Yes he was on the phone but he could have put up a finger indicating in just 1 minute or tell the caller "Excuse me for a moment and then say to us that he'd be right with us. I did not have the part # and he was too lazy to look it up. Poor customer service is why I will never go back there.
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March 2019 by Doris Purvis
Extremely cooperative, and helpful. Solved my sewing machine problem quickly. Very curious and efficient. I highly recommend!
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March 2018 by Candace Johnson
Friendly and helpful
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March 2018 by Kathy Wesley
I took my Singer sewing machine in for a long overdue routine cleaning...I'm a quilter and see nearly everyday. My machine works so much better. I don't know I put this off so long. The quick turn around was also great. I won't wait so long next time knowing this shop is so good!
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March 2018 by jeffrey lustig
I have bought several Mila vacuum cleaners from the owner Ladonne over the years at this exceptional store. The service is second to none. People trying to save a couple of Nickels on the Internet are making a horrible mistake. He has products at all price ranges for all needs he has sold me products for my house and for my businesses five stars plus .
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March 2018 by Thomas Bull
Don did a geat jod on the repair of my vacuum. Was done in the time specified and for the price I was quoted. I would recommend them for any of your vacuum or sewing needs!
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March 2018 by Donna Bragg
After a couple trips to the store and with research in hand, my husband and I purchased a sewing machine from LaDon. When I got home and set the machine up, it failed to operate right out of the box. I was disappointed and called LaDon and read to him what was on the screen. He asked me if I would box it back up and bring it back to the store. When we walked in I expected him to say he would get back with us after checking it over, but instead, he replaced the machine on the spot! I took this one home, set it up and no problems. Thank you LaDon, we look forward to doing business with you again.
