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December 2023 by Renee Douglas
I received excellent service. I went in for an alignment, but my tie rods were seized. The mechanic was determined to get it done. He worked to get them unstuck and completed the alignment. My car drives like new! Thank you for the professionalism of the front desk representative and for the diligence of the mechanic. You have a new repeat customer.
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December 2023 by Terenzio Nedd
We appreciate these guys the front desk guy told great stories. I really appreciate the hospitality. As well the overall service of my. I left a happy camper. Thank you guys
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December 2023 by Liam Amiri
You guys saved me today.Thank you so much.
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December 2023 by Tameka Love
The crew did my oil change and got me in and out. Great service. ?
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November 2023 by Mrs Fitzjohn
I called to ask about having tires installed and if I needed an appointment. The question I was asked was "do you already have the tires?" When I replied yes. The next response was "I will not touch them". If that is the policy, that is fine. However, professionalism goes a long way. Work on your delivery. There is no reason to be abraisive and rude. Horrible customer service.
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October 2023 by richard canter
Never thought I'd be turning in this type of review. Even though I'm a former employee(retired 2 years ago), I never thought that this would happen. I had my 96 Tacoma in for brake service. I thought the master cylinder was trying to go out, and relayed that to them. What I didn't know was it was going to take them a year to finally repair it. Yes it sat up there for a year. I also got a new set of rear brakes with new drums, which I may or may not have needed. Maybe I should've had it towed home, it doesn't matter now. If there was a message being sent, I got it.
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October 2023 by Crossfire Jet Dragster
Amazing customer service! In and out I recommend the WTP team to anyone and everyone needing service on their vehicles!Service: Auto engine diagnostic
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October 2023 by Staci Pittman
Great service for both new tires and state inspections. Highly recommend.
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August 2023 by John Baker
I frequently come to this tire store to buy new and used tires. Depemding on the number of customers, they get you in and out quickly. I had a tire balanced and one repaired. The price was affordable. That was important for a senior citizen like myself.
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August 2023 by Mike Masters
David coordinated all the work on 3 of my cars. The work was done well. I will use this place for service from now on.
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August 2023 by Theo Bolden
I went in to get an oil change, got charged double the price advertised and then almost got into it with the sales guy because he was very disrespectful. I went back to talk to the manager in person so the sales guy can hear me and couldn't say I was lying. After explaining the situation to the manager he asked with a smirk, what would you like me to do? I can tell nothing will be done about it but Matt definitely needs some more training. It's a good thing prayer changes things and people!
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July 2023 by Michael Poppey
I always receive excellent service along with courteous and professional treatment.
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June 2023 by David Spillers
I ordered 4 tires from a 3rd party and had them delivered to their shop and scheduled an appointment, but unfortunately I was in hospital for few days. I called, they said it was not a problem and that I can make an appointment when I am ready. 3 days after hospital, I went there... their service was fast! It was also pouring rain that day so I did not really inspect anything that afternoon. Last week, I was washing my car and noticed 2 of my center caps missing, I called, after I told them my name and before I was able to explain why I was calling - they immediately said, "you're calling about the missing center caps???" I said yes! They said, our technician forgot to put them back in but we have them. So come on over anytime and we'll put them back in! They took care of it! Thank you!Service: Auto tire replacement
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June 2023 by Willis Fort
WTP has been vital in every aspect of maintaining my family and I vehicle repair and maintenance needs. They are extremely professional, flexible, understanding, knowledgeable, help, honest and more importantly, great at what they do. They are my number one car care serviceCompany. I truly appreciate the services they have provided us.Services: Carburetor cleaning
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June 2023 by Leonard Proctor
Have done some major work on my 2002 Yukon Denali XL and I have been pleased with everything. They are help me keep this old truck in mint condition.Services: Auto engine tuning