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November 2023 by Ray Manuel
They're great, at least every experience I've had with them thus far has been great. Customer service and service is great
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September 2023 by Dovey G Abstract N Flow
I bought my 2018 Santa fe Sport in 2019. So far no problems with regular Maintenance. Although they advertise car wash with service there have been many times they don't wash after service.Currently I am dealing with bubbling and peeling of the paint on the hood. I received a warranty letter that this is an issue with the 2017-18 models. The letter states they will fix it. Well, I have been trying for several weeks now to get this resolved. I feel like I am getting the round around. I have submitted what they asked for. An estimate and pictures. To date, no response. I am beyond frustrated at this point. No one calls me back, despite my many messages and no response to my Emails. What's really going on Pohanka?!?
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September 2023 by Jerome Harrison
I purchased 2 cars from here I wanted to purchase a 3rd car ,so I wanted to trade my car in and they only offered me $750 dollars went to carmax and was giving 5600 offer pohanka is some rip off artist Do not buy a car from them You shouldn't Treat your repeat customers like trash
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August 2023 by jodi woodruff
Very large building that is clean and filled with very knowledgeable, polite, nice, and fun workers. Shannon has been our advisor. She took care of me and she kept me informed about timing and cost of my repairs. Very happy with the service!
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August 2023 by Frazier Richmond
Martin Romero the service manager is unprofessional and not understanding of the customer's service need. I was looking for understanding from him on my situation and he was livid and irate with me because I wanted to voice my opinion. Extremely rude.
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July 2023 by Gwendolyn Benton
It was ok. I had to wait 2 hrs. The Service Supervisor was really rude.
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June 2023 by D Jack420
They really don't deserve a star at all. I didn't like the way my mother was treated at this poor excuse of a service department. Not only did they mix up her paperwork, but they also brought out the wrong car. And said she had to walk across their lot to get her car that they couldn't prove it actually had the proper work done. I wanted to punch the service advisor in his face for the way he was talking to my mother as if she made the mistake. That goofball advisor is lucky i didn't want to upset my mother any further. Don't waste your time or money at this place.
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June 2023 by Claudibel Marcelin
It's a hit or miss here. I always go to Hyundai dealerships for my oil changes so Ibeen to many. I like that I can just show up, but it's a long wait and forget getting the 21 points inspection if they are busy and they forgot to mention I needed windshield wiper fluid so I ran out. Which has never happened before.
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May 2023 by Steven Danielson
Larry was very helpful, great customer service.
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March 2023 by Chan Deborah
Staff are knowledgeable and kind. Experience was pleasurable. Didn’t feel pressured. Researching the car now. I really liked the vehicles I test drove. I might go back and make a purchase tonight after some lunch.
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February 2023 by Ghee Pee Poole
If you want a new car go to this Honda Dealer and ask for Jazmine. She is a great, excellent saleswoman. She will get you in your new Honda at an affordable price. TELL HER FRAN SENT YOU.
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January 2023 by Rita La Prince
Sales dept. Gets really less than 2 stars.Service dept deserves 5. Always pleased with their service
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October 2022 by Dianna Henry
Service horrible. Car got damaged by them. They were scratches on the car, the bumper got damaged with other issues. Had to trade in car because it could not drive. They sold us a loaner car at the price for new and told us it was new.
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October 2022 by Ricky Elum
My previous experience have been great except for my last one 3hours for oil change
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October 2022 by Jimmy Q
Best prices of the DMV area during price hikes. Long wait times when doing paperwork, but will do business here again.
